Step into a ServiceNow Business Analyst role at Cipher Digital and elevate our operations. Your expertise will help bridge the gap between technical solutions and business needs effectively.
This role involves collaborating with business stakeholders to gather and clarify requirements for a complex ServiceNow implementation. You will translate business pain points into effective solutions across various modules like ITSM and CSM. Robust facilitation skills are a must as you guide stakeholders through workshops and support user training initiatives.
Key Responsibilities:
• Partner with stakeholders to clarify service requirements
• Translate business processes into functional solutions
• Document user stories for implementation teams




• Facilitate workshops to ensure process alignment
• Support user adoption and training initiatives
Requirements:
• Minimum 4 years of experience in business analysis
• In-depth knowledge of ServiceNow's capabilities
• Proven ability to translate requirements into user stories
• Excellent facilitation and communication skills
• Background in change management or user adoption
Leverage your ServiceNow skills to enhance Cipher Digital's efficiency and performance across the board.
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📌 ServiceNow Business Analyst Role (Quinte West)
🏢 Cipher Digital
📍 Quinte West