Become a vital part of TD Insurance in Ottawa as a Bilingual Claims Consultant. Utilize your customer service skills to foster positive client experiences and support the claims process effectively.
You will be responsible for communicating with customers in both English and French, assessing their claims inquiries and offering insightful guidance. Your discretion and problem-solving skills will play a key role in managing expectations and enhancing service quality.
Key Responsibilities:
• Provide tailored claims advice to customers
• Address and escalate customer concerns as needed
• Meet service level agreements through workload management
• Support documentation processes with accuracy
• Engage in continuous learning and team collaboration
Requirements:
• Must be bilingual in English and French
• Degree from College/University necessary
• 2+ years relevant experience needed
• Understanding of claims and insurance regulations
• Commitment to maintaining confidentiality in client matters
Be part of a diverse team at TD Insurance and make a significant impact in Ottawa while developing your career!
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📌 TD Insurance Bilingual Claims Consultant (Ottawa)
🏢 Sécurité Nationale Compagnie d'Assurance
📍 Ottawa