Reporting to the VP of Academic & Student Affairs, Residence Managers are responsible for providing quality housing for students; maintaining a safe, healthy, learning and living environment; addressing student conduct issues; and managing the resident assistant program. The Residence Life Manager provides leadership for on‑campus residential areas and shares the responsibility for developing and maintaining residential communities that facilitate student growth and development. The Residence Manager is a full‑time skilled staff position with "on call" responsibilities.Essential Job FunctionsEnsure quality housing for studentsCreate an inclusive residential environment that fosters diversity and contributes to the total development of each individualConduct regular inspections of the student housing facility and student units; identify problem areas and enlist means to correct themReport, track and follow up on maintenance issues with appropriate building managers, maintenance and cleaning staff, etc.Coordinate with outside vendors and/or property management to ensure all repairs and maintenance issues are completed in a timely mannerCoordinate administrative functions for the area including student check‑in, check‑out, room changes, damage assessment, student billing, key maintenance and room condition reportsRespond to emergency and crisis situations, and make appropriate referrals as neededProvide coverage of the student housing facility during off‑hours and weekends as necessaryServe as primary conduct officer for student conduct issues in housingAdminister and implement housing policies and proceduresEnsure that appropriate sanctions are carried out in a timely mannerMaintain accurate student conduct recordsSupervise, train and evaluate resident staffProvide direction and coordination for all housing community development and co‑curricular activitiesMaintain key inventory records,



room assignments and emergency contact informationMaintain an awareness of current issues and developments in higher education and student personnelOther duties as assignedSupervisory ResponsibilitiesResidence Coordinators (staff); Residence Assistants (students)Minimum Job QualificationsEducation and/or Experience:MA or MS degree in Student Personnel, Education, Counseling or related field requiredMinimum of three years related work experience in Residential Life and Student Housing; or combination of education and equivalent work experienceLeadership training and crisis response experience preferredMust be responsive, quick‑thinking, and possess an innate ability to anticipate and respond to issuesEstablish priorities, and work in an organized manner with emphasis on detail and accuracyAbility to handle multiple tasks and assignments and meet competing deadlinesCertificates, Licenses or Registrations:Valid NC Driver’s LicenseOther Competencies (Skills, Abilities, Behaviors)Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organizationStrong oral and written presentation skillsAbility to work well independently and as a member of a teamExcellence in organization, decision‑making, problem‑solving and creating a collaborative environmentAbility to manage multiple projects simultaneouslyMust be able to read, write and speak fluently in EnglishPhysical DemandsAbility to sit or stand for up to 8 hours/day and climb stairs as required. Some lifting (up to 25 pounds occasionally), bending, and carrying. Specific vision abilities include the ability to use close vision. The employee is regularly required to talk and hear, and to use hands and fingers to handle or feel.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr

📌 Residence Manager (Raleigh)
🏢 Shaw University
📍 Raleigh