Location:

Toronto, Ontario, Canada Job ID:

R1011692 Date Posted:

2026-07-07 Company Name:

Hitachi Rail Canada Inc. Profession (Job Category):

Customer Service & Contact Center Operations Job Schedule:

Full time Remote:

No About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Job Description:

The

Life Cycle Support Analyst

will leadi a comprehensive life cycle design and optimization of customer solutions for Hitachi Rail’s global CBTC and interlocking projects. Lead the preparation and delivery of complex Long-Term Support contracts across multiple countries. From the bid phase through to long-term operation, is responsible for formalizing scopes, estimating life cycle costs (LCC), and ensuring maximum system availability. Ensures that system remains sustainable and cost-effective through proactive management and the execution of high-level in-service support contracts. Key Accountabilities:

Participating and supporting System Life Cycle Management:

Act as the Work Package Manager:

Perform risk mitigation strategies:

Standardization of Bid Preparation Across Business Lines:

Support Bid Projects Through Preparing System Life Cycle Estimates:

Key Requirements:

University degree in Electrical/Telecom/Systems/Mechanical (or similar) Engineering and/or significant relevant technical experience.

Minimum of 5 years’ experience in working with cross-functional teams without direct reporting.

Minimum of 5 years’ experience in supporting project bids within a product-centric technology company.





Minimum of 5 years’ experience in customer interface and marketing/sales experience.

Demonstrated experience in a commercial organization associated with customer interface, leadership, and delivery of engineering services.

Strong knowledge of standard computer applications, including intermediate skills in Microsoft Excel and Word.

Comfortable working with Excel files, Pivot Tables, and VLOOKUPs.

Possesses the ability to transform complex technical data into clear, persuasive, and professional documentation in English.

Strong problem-solving, organizational, and interpersonal skills.

An ability to understand contracted requirements.

High-level interpersonal, organizational, and communication skills with significant attention to detail.

Preferred Qualifications:

P.Eng (Skilled Engineer designation).

Comprehensive knowledge/experience with Hitachi Rail products.

Base Salary Range:

Base Salary Range:$80,000 - $105,000 The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: Health, Dental and Vision plans - 100% of premiums are company-paid Retirement Savings Planwith a companymatch Company paid holidays - 3 weeks of vacation Company provided Lifeand accidentInsurance, LTD Worklife programs such as Flextime and a variety of Development and Training opportunities This posting relates to an existing vacancy . Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people_._ At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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📌 Life Cycle Support Analyst (Winnipeg)
🏢 Hitachi
📍 Winnipeg