Position Title: Communications Specialist - Junior

Duration: 12 months (possibility of extension/conversion)

Location: Toronto, ON (2-3x/week in office, Monday and Wednesday required)

Role Mandate

We are looking for a Communications Specialist to support the planning, development, execution, and measurement of internal communications. This role helps ensure employees receive clear, timely, and engaging information that supports business priorities, change initiatives, and organizational goals.

The successful candidate is a strong writer, collaborative partner, and organized project coordinator with experience managing communications across multiple channels.

Team Structure

This role primarily works with the Hiring Manager but at times collaborates with Change Management and other cross-functional teams. The role will operate within the broader InvestorLine Strategy & Platforms team of approximately 15 employees.

Role Responsibilities

Communication Support & Coordination

- Draft internal business communications, ensuring clarity, consistency, and alignment with InvestorLine's strategy and organizational brand standards.
- Translate complex business initiatives and project updates into clear, concise, and engaging communications for internal audiences.
- Manage email formatting and distribution to optimize readability, accessibility, and impact across platforms.
- Track and analyze communication performance against defined KPIs, including open rates, click-through rates, and engagement metrics.
- Develop reporting summaries that translate performance data into actionable insights and recommendations for stakeholders and leadership.
- Maintain communication calendars and support the coordination of communication deliverables across multiple initiatives.

Digital Communication Channel Management

- Manage and maintain InvestorLine's internal communication channels, including the intranet, ensuring content is accurate, current, and easy to navigate.
- Create, publish, and update intranet content, news articles,



announcements, and resource pages.
- Monitor channel performance and engagement metrics, identifying opportunities to improve reach, awareness, and employee experience.
- Support content governance by maintaining publishing standards, content inventories, and review processes.
- Recommend new approaches and best practices to enhance the effectiveness of digital communication channels.

Event Management

- Support the planning and execution of internal events, including town halls, leadership meetings, and employee engagement sessions.
- Coordinate agendas, logistics, communications, and post-event follow-up activities.
- Assist in developing event materials, including presentations, speaking notes, briefing documents, and run-of-show plans.
- Support audience engagement strategies and event measurement activities.
- Design and presentation development experience is considered an asset.

Cross-Functional Collaboration

- Collaborate with cross-functional teams to gather information, validate messaging, and ensure communications reflect business priorities and stakeholder needs.
- Partner closely with Change Management teams to support business initiatives and translate change impacts into clear and effective communications.
- Align communications with change strategies, project timelines, and organizational objectives.
- Build strong relationships with stakeholders to ensure consistent messaging across channels and initiatives.

Must-Have Skills

- Post-secondary education in Communications, Marketing, Public Relations, Journalism, or a related field.
- 2-5 years of experience in corporate communications,



internal communications, employee engagement, or a related discipline. Candidates who could be considered overqualified should not be submitted.
- Hands-on experience creating, publishing, and maintaining content in SharePoint and other digital communications platforms.
- Proficiency in MS 365 applications, including Outlook, PowerPoint, Teams, SharePoint, and related collaboration tools.
- Strong writing, editing, and proofreading skills.
- Experience managing digital communication channels and content management systems, including intranet platforms.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Nice-to-Have Skills

- Experience with communication analytics and reporting.
- Graphic design and presentation design experience.
- Previous experience working in a high-volume, fast-paced setting.
- Previous financial industry experience.

Interviews: 2 rounds, 45 min over teams. The first will be with the HM while the second will include the one-up manager

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .

Dexian is an Equal Chance Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

📌 Communications Specialist (Greater Toronto Area)
🏢 Dexian
📍 Greater Toronto Area