Title: Community Support Facilitator

Community Support Facilitator

Full-Time | 37.5 hours per week | $25 to $28 per hour

Central and North Okanagan (Enderby to Peachland)

At BrainTrust Canada, we provide community-based support and rehabilitation for individuals living with the effects of brain injury. Our work is grounded in compassion, practical support, and advocacy, with a focus on helping people regain independence and improve quality of life. We value our staff and foster an inclusive, supportive workplace where learning, collaboration, and meaningful work are encouraged.

About the Role

We are hiring a full-time Community Support Facilitator to provide one-on-one, brain-injury informed support to individuals across the Central and North Okanagan. This is a hands-on, community-based role that involves outreach, systems navigation, and life skills support.

You will work directly with clients in their communities, supporting goal setting, daily functioning, and access to services. The role includes collaboration with internal team members and external community partners. It is well suited to someone who is adaptable, people-focused, and comfortable working outside of a traditional office setting.

Key Responsibilities

Client Support and Coordination

- Provide one-on-one, brain-injury informed support in community settings
- Support clients with life skills development and compensatory strategies
- Develop, implement, and document individualized support plans
- Offer consistent outreach, follow-ups, and check-ins
- Meet clients in adaptable, accessible locations based on their needs

Systems Navigation and Advocacy

- Support clients to access health, housing, income, and community services
- Act as a liaison between clients and service providers




- Advocate for client needs in a respectful and solutions-focused manner
- Promote stability, risk reduction, and positive engagement with community systems

Community Engagement and Education

- Build and maintain relationships with community partners
- Contribute to education and awareness efforts related to brain injury
- Participate in outreach initiatives and community events

Who We’re Looking For
- Diploma or degree in social work, psychology, community support, or a related field
- Experience supporting individuals with brain injury, mental health challenges, or substance use is an asset
- Entry-level candidates are encouraged to apply, training and supervision will be provided
- Trauma-informed, culturally respectful, and client-centred approach
- Strong communication, organization, and relationship-building skills
- Comfortable working independently and as part of a team
- Class 5 driver’s license and access to a reliable vehicle required

Compensation and Benefits
- Hourly wage of $25 to $28 based on experience
- Extended health and dental benefits at no cost to the employee
- Paid sick time, paid training opportunities, and wellness supports

Why Join BrainTrust Canada
- Be part of a mission-driven organization supporting individuals with brain injury
- Gain meaningful experience in community-based support work
- Work in a flexible, engaging environment where your voice and growth are valued
- Join a collaborative team that cares about both clients and staff

If you think you may be a good fit for this role, please submit your cover letter and CV to: [email protected] Job Type: Full-time

Pay: $25.00-$28.00 per hour

Expected hours: 37.5 per week

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Community Support Facilitator (Kelowna)
🏢 BrainTrust Canada Association
📍 Kelowna