The hourly wage rate for this position is $33.36. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.This is a posting for an existing job vacancy.Product & Suite KnowledgeBuffet offeringsÀ la carte menu itemsWine and cocktail listsAllergens and dietary considerationsUnderstand the Signature Suite brand, layout, and premium guest expectationsProfessional ConductMaintain low speaking volume and polished languageDemonstrate proper posture and controlled body languageAvoid personal conversations during serviceGuest AwarenessRecognize returning guests whenever possibleRemember and anticipate guest preferencesTailor service style to individual guest cues and needsService StandardsGreet guests professionally within one (1) minute of seatingUse guest names when knownAvoid informal language (e.G., “guys”)Offer bottled still or sparkling water; use coasters whenappropriateGuide guests through Signature Cocktails and the Wine ListConfirm any time restrictions to pace service appropriatelyEnter drink orders into POS using correct seat numbersTarget delivery time: within 3 minutesServe using a tray, mindful of guest comfort and dominant handWine Service ProtocolPresent label to the guestPour a tasting sampleComplete a 5 oz pour once approvedUse white linen on the serving armKeep service stations and bar areas clean and organized at all timesPerform quality checks:First sip check for beveragesTwo-bite check for foodAnticipate guest needs without hoveringServe from the right whenever possible,



using a tray or cocktail napkinServe ladies first, then clockwiseVerbally identify each beverage as it is served (e.G., “Your Old Fashioned, enjoy.”)Maintain a calm, quiet demeanor; never reach across guests or rush serviceGuest Interaction & Beverage ServiceOffer water top-ups, wine pairings, or second beverages when appropriateUse proper glassware and garnishes for all drinksEnsure clean rims, polished glassware, and drip‑free presentationDemonstrate robust knowledge of:SpiritsWine pairingsIngredientsNon‑alcoholic optionsRemain attentive and responsive throughout the guest experienceFood Service StandardsTake accurate food orders, confirming allergies and preferencesIf multiple courses are ordered simultaneously, explain staggered service to avoid table crowdingUse synchronized delivery whenever possibleIf not possible, serve ladies first, then clockwiseClearly describe each dish upon deliveryPerform a verbal quality check after 2–3 bitesCoffee & Tea ServiceOffer cream, milk, and sugar as standardOffer honey and lemon upon requestServe with appropriate accompanimentsCup and saucer placement:Handle and spoon to the rightAdjust for left‑handed guests when necessaryOngoing Table MaintenanceTop up beverages discreetlyCrumb and reset tables between coursesClear plates promptly and professionallyOffer dessert, liqueurs, and coffee or tea after clearing main coursesTiming & PacingTarget service duration: 45 minutes to 1 hourAdjust pacing based on guest preferences, flight times, and cuesClosing DutiesReset all tables to full Signature Suite standardDust chairs, wipe table bases, and fluff pillowsFully clean and organize service stationsPolish and restock: Glassware, Cutlery & CondimentsFold napkins and align tables and glasswareClean hallway items and surrounding service areasManager sign‑off is required prior to leavingAccountabilityAll duties must be completed regardless of previous shift statusReport incomplete tasks to the Manager before proceedingConsistency, teamwork, and professionalism are essential to maintaining Signature Suite standards#J-18808-Ljbffr

📌 Server, Full Time - $33.4 An Hour (Winnipeg)
🏢 Signature Suite
📍 Winnipeg