Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.

As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full-time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution. You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.

Key Responsibilities:



• Lead and coach Clothing Advisors for sales improvements • Establish and uphold service quality standards • Drive digital sales and omni-channel strategies • Hire and train recent team members effectively • Align team practices with company procedures

Requirements: • 3+ years of leadership experience in retail • Track record in performance coaching and development • Knowledge of luxury retail best practices • Ability to execute strategic business plans • Passionate about inclusion and core values

Become a key player in enhancing the client experience at Harry Rosen. #J-18808-Ljbffr

📌 Harry Rosen Client Experience Manager (Winnipeg)
🏢 Harry Rosen
📍 Winnipeg