You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Be part of a unique change!...At Sun Life Financial the client is at the centre of everything we do. As an Insurance and Wealth Associate in our newly created Prospr by Sun Life team your work will directly contribute to our mission of helping clients achieve lifetime financial security and live healthier lives.As a member of our dynamic team, you will play an integral role supporting recent and existing clients with service needs as well as encouraging them to consult with our fully licensed Prospr Advisors who will provide holistic Life, Health and Wealth solutions.You are an effective communicator who possesses outstanding customer service skills and consistently demonstrates professionalism? You are flexible and can adapt within an ambiguous environment with shifting priorities? You are a solution oriented and use active listening to understand client needs and provide tailored and timely recommendations; and you thrive ina work environment committed to continuous improvement, personal growth, and professional development? Above all, if you get satisfaction and enjoyment in helping others apply today.Reporting to the Sales Manager, Prospr by Sun Life, you will:Answer calls from our existing Prospr block of clients with the goal of fulfilling their service needsMake outbound calls to clients who have submitted service requests; service requests include but are not limited to policy level changes, beneficiary changes,



and account reviewsMake outbound calls to new and existing clients to identify new sales opportunities and offer financial planning servicesManage the death claims process and fulfill outstanding death claimsSupport and triage clients entering the Prospr platform through the chat functionWhat do you need to succeed?Strong verbal and written communication skills with the ability to build credibility and rapportExperience in blended or outbound Call Centre or telephone serviceKnowledge / experience within the financial services industryStrong relationship building and problem solving skillsAvailability on a variable schedule Monday to Friday between 8am to 8pmAbility to leverage digital tools to create engaging client interactionsAdaptable and resourcefulWhy join our Team? The reasons are as diverse as the people who work here. Here are some examples of what’s in it for you:Work virtually from your dedicated home while still having a strong team environment office during the COVID 19 pandemic and transition to our Sun Life office located in downtown Toronto after the pandemicCompetitive Salary and annual incentive planA Comprehensive benefits package which includes:Medical, dental, life, and disability insuranceEmployee matched pension planStock purchase plan3 weeks paid vacationLicensing fees coveredThe opportunity to work in an environment committed to continuous improvement as well as personal growth and career developmentThe ability to be part of a new and evolving Prospr by Sun Life Team – you will be contributing to shaping the future of the business!The chance to work in a positive, dynamic,



and cooperative work environment where you are encouraged to share your ideas and be heardAssets:Bilingualism (English & French)Investment Funds in Canada (Mutual Funds/“IFIC” or CIFC) or the Life Insurance License (“LLQP”)Knowledge of Sun Life Individual Insurance and Investment productsExperience using Salesforce.Com for client relationship management platform (CRM)The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected] .We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range:51,000/51 000 - 80,200/80 200Job Category:Customer Service / OperationsPosting End Date:13/06/2026#J-18808-Ljbffr

📌 Associé En Assurance Et Gestion De Patrimoine - C$51,000 - C$80,200 A Year (Winnipeg)
🏢 Sun Life Financial
📍 Winnipeg