Employer: Quantum Xpress Ltd.ResponsibilitiesGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareProvide customer serviceManage incidentsDrive to and from clients’ locations.RequirementsEducation: College or other courses in computer science, computer programming or network administration is required.Experience: At least 1 year of experience in the field is required.Language: English is required.Computer and Technology Knowledge:Android and iOSDevice driversNetworking software, hardware and securityInternetServersDesktop applicationsFile management softwareSecurity,
Multimedia Word processing, Presentation as well as Mail server and Communication softwareMS Active DirectoryMS OfficeMS WindowsWireless networks.Work Conditions and Physical CapabilitiesFast-paced environmentWork under pressureTight deadlinesRepetitive tasksAttention to detailAbility to distinguish between colours.Valid driver’s license.Personal SuitabilityAccurate and Client focusEfficient interpersonal skillsExcellent oral and written communicationInitiative, Judgement and OrganizedTeam playerAbility to multitaskTime management.Salary and BenefitsSalary: 31 CAD hourly. 40 hours per weekBenefits: Company’s vehicle provided to go to client sites. Travel expenses paid by the employer if the worker needs to relocate.Work ScheduleWork Schedule is from Monday to Friday, typically 8:00 AM – 5:00 PM OR 9:00 AM – 6:00 PM. Occasional weekends as required. Overtime may be required based on workload.On-Call DutiesOn-call duties: minimum 3 hours of billable time per call.#J-18808-Ljbffr
📌 User Support Technician - C$31 An Hour (Winnipeg)
🏢 Quantum Xpress
📍 Winnipeg
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