Job Overview

Sanctuary House is seeking compassionate, dependable, and motivated individuals to join our team as Crisis Intervenors. We are currently hiring for one Full-Time position and one Casual position. This frontline role provides direct support to women and children experiencing intimate partner violence The Crisis Intervenor works within a trauma-informed, client-centred setting, helping residents feel safe, supported, and empowered while maintaining the safety and daily operations of the shelter.

Full-Time Crisis Intervenor

- $24.00 per hour
- Guaranteed three 12-hour shifts per week
- Works as part of our rotating 24/7 schedule, including days, nights, weekends, and holidays

Casual Crisis Intervenor

- $24.00 per hour
- Provides coverage as needed for vacation, sick leave, staffing shortages, and other scheduling needs
- Must have sufficient availability to accept 12-hour shifts, which may include days, nights, weekends, and holidays

Responsibilities

- Provide crisis intervention, emotional support, safety planning, and practical assistance to residents.
- Complete intakes, assessments, documentation, and required case notes.
- Support residents with daily needs, goals, referrals, and connections to community resources.
- Answer crisis and support calls and provide information and referrals to community members.
- Maintain professional boundaries, confidentiality, and a trauma-informed approach.




- Assist with the day-to-day operation of the shelter, including maintaining a welcoming and organized environment.
- Work collaboratively with other Sanctuary House staff, community agencies, and service providers.
- Maintain confidentiality and adhere strictly to privacy regulations while handling sensitive information

Qualifications

- Diploma or degree in Human Services, Social Work, Psychology, Child and Youth Care, Criminal Justice, or a related field.
- Experience working in crisis intervention, mental health, addictions, family violence, or another human-service setting is considered an asset.
- Strong communication, problem-solving, and interpersonal skills.
- Ability to remain calm and make sound decisions in challenging or high-stress situations.
- Must be able to work three 12-hour shifts per week as part of a rotating 24/7 schedule, including days, nights, weekends, and holidays.
- Successful Criminal Record Check and Vulnerable Sector Check required.
- First Aid/CPR certification is an asset.

If you are compassionate, reliable, comfortable working in a fast-paced environment, and want to be part of a team making a meaningful difference in the lives of women and children, we encourage you to apply. When applying, please indicate whether you are interested in the Full-Time position, Casual position, or would like to be considered for both.

Pay: From $24.00 per hour

Work Location: In person

📌 Crisis Intervention Worker - Full Time & Casual Position (Woodstock)
🏢 Keep Our Homes Safe
📍 Woodstock