Lead customer services and electrical operations with Hydro One, based in Northwestern Ontario. This position focuses on staff supervision, emergency repairs, and ensuring compliance with regulations. As the Customer Operations Manager, you'll oversee the provision of electrical services, including connections and upgrades.

You'll manage a diverse team, ensuring adherence to safety standards and operational efficiency. Develop a cohesive work environment, promote excellent customer relations, and contribute to the strategic direction of the operations in your area. Key Responsibilities:

- Supervise staff and manage daily operations
- Oversee connections, upgrades, and emergency repairs
- Ensure compliance with health and safety regulations
- Prepare reports on operational performance
- Mentor team members and guide qualified growth Requirements:
- Extensive experience in customer service and distribution
- Strong knowledge of electrical utility operations
- Effective project management skills
- Ability to handle customer complaints
- Experience supervising technical and trades staff Drive operational excellence at Hydro One by applying your expertise in customer service and electrical operations.

📌 Customer Operations Manager at Hydro One (London)
🏢 Hydroone
📍 London