Become a vital part of our team as a Customer Service Representative with a focus on sales and customer interactions. Support clients via phone, email, and chat with a service-driven approach. As a representative, you'll manage customer inquiries, processing orders and addressing grievances efficiently.

Your proficiency in Microsoft Office, along with intermediate knowledge of Dynamics 365, is essential for this role. Active listening and problem-solving skills guarantee customer issues are resolved promptly. Key Responsibilities:

- Interact with customers through various communication channels
- Enter and maintain customer orders accurately
- Monitor and fulfill customer needs with the purchasing department
- Forward unresolved issues to the assigned specialists
- Conduct full cycle procedures for sales and returns Requirements:
- 3+ years’ experience in customer service
- Required high school diploma or equivalent
- Proficiency with Microsoft Office and Dynamics 365
- Excellent listening and communication abilities
- Capacity to multi-task in a busy setting Support customer needs efficiently while engaging in product sales handling.

📌 Customer Service Rep with Sales Focus (Montreal)
🏢 Omega Holdings
📍 Montreal