OverviewFinancial Services Associate – Fall River, Nova Scotia. Join East Coast Credit Union, the largest credit union in the province, and become a trusted advisor delivering personalized financial solutions to members.ResponsibilitiesGreet members and process daily financial transactions including deposits, withdrawals, bill payments, wire transfers, and foreign exchange.Assist members with digital banking tools such as online banking, mobile apps, and e-transfers.Build strong relationships with existing and new members by identifying financial goals and recommending appropriate product solutions.Promote and provide a full range of personal banking products including chequing and savings accounts, credit cards, registered products (RRSP, TFSA, RESP), term deposits, overdrafts, and personal loans within approval limits.Educate members on investment products and services, interest rates, and market trends.Support Credit Union campaigns, initiatives, and sales targets by identifying opportunities for cross-sell, up-sell, and referral.Conduct lending interviews, assess member needs, and verify credit and personal information.Approve loans within delegated authority or refer to other staff as required.Process and review loan documentation for accuracy and compliance.Maintain awareness of lending policies, procedures, and regulatory requirements.Ensure compliance with anti-money laundering (AML), privacy, and regulatory standards.Participate in branch meetings, sales huddles,



and training programs to stay current on procedures and product knowledge.Support branch activities, community initiatives, and team goals.QualificationsCertificate or diploma in Business Administration with one to three years of sales and service experience, ideally within retail banking or broader financial services industry.Equivalent combination of education and experience will also be considered; experience in lending or credit is considered a strong asset.BenefitsOutstanding culture and engaging, community-focused team.Competitive compensation ($52,132.28 – $61,332.67) and performance-based incentives.Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.Tuition reimbursement, training, and personal development.Employee perks such as annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.Application DeadlineApplications will be accepted until June 16, 2026. All offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.EEO StatementEast Coast Credit Union is committed to providing access, equal prospect, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at [email protected] or by phone at (phone hidden).#J-18808-Ljbffr

📌 Financial Services Associate - C$52,132.3 - C$61,332.7 A Year (Winnipeg)
🏢 EAST COAST CREDIT UNION
📍 Winnipeg