Job Overview

We are seeking an organized and experienced dental receptionist to join our office. With more than 30 years in operation, we have a well-established and loyal patient base. We are a relatively small team with two operatories. In this vital role, you will be the first point of contact for visitors and callers, ensuring a warm, professional, and efficient experience. Your organizational skills and attention to detail will support smooth office operations.

Duties

- Answering calls and emails and handling patient queries.
- Maintaining the schedule for dentists and hygienists.
- Working with patient insurance information. This includes obtaining insurance breakdowns, submitting and completing predeterminations, estimates, and claims.
- Taking patient payments, viewing insurance payment statements and entering payments in patient ledgers.
- Organizing lab case pick ups and receiving deliveries.




- Maintaining an organized system for pending treatment plans, patient recare appointments and treatment estimate follow up.

Qualifications

- Experience in a dental office reception or management role.
- Experience using dental practice management software.
- Knowledge of the Serbian language (or any former Yugoslavian language) is a tremendous asset.
- Excellent customer service skills with professional phone etiquette
- Familiarity with office equipment such as scanners, and printers
- Ability to handle multiple tasks efficiently in a fast-paced environment

Pay: $30.00 per hour Expected hours: 35.0 – 40.0 per week

Advantages

- Dental care
- On-site parking

Work Location: In person

📌 Dental Receptionist (North York)
🏢 Dr. Antic Dentistry u0026 Associates
📍 North York