Job Overview

We are seeking a dynamic and friendly Dental Receptionist to join our vibrant dental team! In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations. Your energetic approach will ensure smooth scheduling, accurate record-keeping, and a welcoming environment that keeps our patients coming back.

If you thrive in a fast-paced setting and enjoy helping others, this is the perfect opportunity to make a positive impact in a busy dental practice.

The schedule is approximately 40 hours per week, primarily daytime hours, with one evening per week and one Saturday per month required.

Responsibilities

- Greet patients warmly upon arrival and assist with check-in procedures.
- Schedule appointments efficiently, confirm upcoming visits, and manage cancellations or rescheduling requests.
- Answer multi-line phone systems promptly, directing calls to appropriate team members and providing information as needed.
- Verify patient insurance details and update medical and dental records accurately within Oryx.
- Handle patient inquiries regarding treatments, billing,



and appointment logistics with professionalism and clarity.

Requirements

- Experience as a dental receptionist or in a medical office environment preferred.
- English speaking essential, French and Arabic are highly valued as well.
- Excellent communication skills, capable of managing multi-line phone systems confidently.
- Ability to handle busy front desk operations efficiently while maintaining a positive attitude.
- Demonstrated organizational skills with attention to detail in record keeping and scheduling.
- Previous experience in customer service roles is highly desirable.

Join us in creating a welcoming atmosphere where patients feel cared for from their first call to their final appointment! This position offers an exciting opportunity to develop your administrative skills while supporting a dedicated healthcare team committed to excellence. Pay: $26.00-$30.00 per hour

Expected hours: 40.0 per week

Perks

- Paid time off

Experience:
- dental receptionist: 1 year (preferred)

Language:
- French (preferred)
- Arabic (preferred)

Work Location: In person

📌 Dental Receptionist (Ottawa)
🏢 East Ottawa Dental
📍 Ottawa