LG Fuels Ltd

Dispatcher Coordinator

Langley, BC

LG Fuels is one of Canada’s leading independent marketers of on-site fuel delivery services across the Lower Mainland. Established in 2022, LG Fuels is a fast-growing company serving a wide range of large and small clients.

The Dispatcher coordinates daily deliveries, drivers, trucks, fuel inventory, and customer communication. This role requires strong organization, communication, multitasking, and problem-solving skills in a fast-paced environment.

This is an in-person position at our Langley, BC office, with expected working hours of 6:30 AM to 5:00 PM, Monday to Friday.

Dispatch & Scheduling

· Create new schedules and manage daily delivery schedules using the company’s dispatching software, ensuring deliveries are assigned to the appropriate drivers and trucks.

· Monitor driver routes and locations in real time and make adjustments throughout the day to accommodate new deliveries, delays, or last-minute changes.

· Coordinate with drivers, customers, and internal teams to communicate delivery schedules, truck arrivals, site instructions, delays, and other updates.

· Respond to customer inquiries as soon as possible and provide accurate, real-time updates regarding driver locations and estimated times of arrival (ETAs).

· Serve as the primary point of contact between drivers and customers, ensuring information is communicated clearly and issues are addressed promptly.

· Maintain accurate delivery and job-site information in the Digital Dispatch system and coordinate with company partners to add new locations as needed.

· Respond promptly to incoming calls and emails, provide accurate information, and direct questions or concerns to the appropriate team member when necessary.

Fuel & Yard Management

· Monitor yard fuel inventory and tank capacity, maintaining accurate records of beginning and ending fuel levels, fuel deliveries,



and transfers while ensuring sufficient tank space is available for incoming deliveries.

- Identify and resolve fuel volume discrepancies to ensure accurate inventory and documentation.
- Coordinate and schedule terminal fuel pickups when additional fuel is needed to maintain adequate yard inventory.

Truck & Maintenance Coordination

- Maintain up-to-date maintenance records and service logs for all company trucks.
- Coordinate truck repairs, routine maintenance, inspections, and service appointments with vendors and maintenance providers.
- Monitor the status of truck repairs and scheduled maintenance and communicate updates to the appropriate team members.
- Proactively address maintenance needs to help keep trucks safe, reliable, and available for daily operations.

Administrative & Operational Support

- Maintain accurate driver, delivery, and operational records.
- Provide relevant driver and delivery information to the appropriate departments to support daily operations.
- Assist the Operations Manager with administrative and operational tasks as needed.
- Provide additional dispatch and operational support to help ensure the team and daily operations run efficiently.

Skills and Qualifications: · Team-oriented with the ability to collaborate effectively in a dynamic work environment.

· Industry knowledge is considered an asset.

· Familiarity with GPS systems and strong understanding of geography.

· 1-2 years of experience in transportation, dispatch, or customer service roles.

· Proven ability to multitask, prioritize tasks, and manage time efficiently.

· Conflict resolution skills with the ability to address and resolve issues professionally.

· Proficient in basic computer programs, with the ability to quickly learn new software systems.

· Excellent communication skills, both written and verbal, to effectively engage with customers and team members.

Perks

- Casual dress
- In office parking

Application question(s):
- Are you legally entitled to work in Canada?

Work Location: In person

📌 Dispatcher Coordinator (Langley)
🏢 LG Fuels
📍 Langley