Role Description The AI & Digital Innovation team is scaling from a small founding team to a program-driven delivery function. With multiple AI initiatives, vendor engagements, and cross‐BU stakeholders, the Program Manager, Engagement Lead, and solution owners need an analyst who keeps the underlying work, data, and processes organized and visible. This person will:Help bring structure to how work comes in, gets triaged, and gets trackedSupport the Program Manager in keeping the AI roadmap on rails across multiple concurrent initiativesMaintain the trackers, dashboards, and data feeds the Program Manager, Engagement Lead, and solution owners use to tell their storiesDocument team‐internal processes, help fill gaps where none exist today, then automate repetitive parts using low‐code tools or AI‐assisted codingResponsibilities Work Management & Program Operations (35%) Keep the intake queue, triage, and tracking of AI requests and initiatives running smoothly in ClickUp; the Program Manager sets prioritiesMaintain status visibility (dashboards, weekly updates, blockers, dependencies) for the Program Manager and DirectorHelp track deliverables against quarterly roadmap targets, with the Program Manager driving prioritizationKeep team documentation current: decision logs, meeting notes, process maps, runbooksCoordinate logistics with vendors, contractors, and internal stakeholders to support delivery timelinesMeasurement & Analytics (30%) Program Health (Initiative-level): support the Program Manager, maintain portfolio and spend trackers, pull budget‐vs‐actual, vendor SOW burn, and headcount data on requestProduct Analytics (Solutions):



support the Architect and development team, pull usage, adoption, and performance data from telemetry the dev team instruments; maintain the ROI data ledger with inputs from initiative ownersEngagement Analytics (People): support the Enablement & Engagement Lead, maintain the data feeds, adoption trackers, and champion leaderboard; provide data for program impact reporting (workshop impact, adoption trends, BU coverage)Process & Automation (20%) Document team‐internal workflows: intake, triage, runbooks, team ritualsSurface gaps where no internal process exists; propose lightweight workflows for the team to adoptIdentify repetitive manual work and build automations (Power Automate, Python scripts, AI‐assisted tools) once processes are stableHelp build and maintain dashboards across the three measurement areas aboveStandardize templates and workflows for recurring team activitiesPrototype lightweight internal tools to reduce friction in day‐to‐day operationsProgram Support (15%) Support the Director in preparing materials for leadership updates and planning cyclesHelp track hiring pipeline status, onboarding logistics,



and team operationsAssist with workshop and enablement event logistics when neededExperience and Qualifications 2‐5 years of experience in program coordination, operations, project management, or business analysisStrong organizational skills: brings order to chaosComfortable with project management tools (ClickUp, Jira, Asana, or similar)Comfortable with numbers: can build and maintain budget trackers, cost models, and ROI data (Excel/Sheets proficiency expected; doesn't need to be a finance major)Technically curious: uses AI tools daily (Claude, ChatGPT, Copilot) and can build small automations with AI assistanceSolid written communication: writes clear status updates, process docs, and stakeholder summariesBased in Toronto/GTA, willing to work hybridPreferred or additional experience:Tracking program or project budgets, vendor costs, or operational spendBuilding usage/adoption dashboards or product analytics (Excel, Power BI, Looker)Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI)Basic Python or scripting ability (or demonstrated ability to build with AI assistance)Familiarity with Azure, Microsoft 365 ecosystem, or enterprise IT environmentsReal estate, financial services, or asset management industry backgroundExperience supporting AI/ML or data teams (even without being technical yourself)Compensation & Benefits Expected annualized base salary range: $90,000 – $105,000.QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance‐based incentive plan, comprehensive health & dental perks, pension plan, and paid time off.We value diverse experiences and perspectives.#J-18808-Ljbffr

📌 Ai Program Analyst - C$90,000 - C$105,000 A Year (Toronto)
🏢 QuadReal
📍 Toronto