Become a key player at Watts as a Customer Service Expert in Burlington, Ontario, dedicated to delivering exceptional support to customers and partners alike. This hybrid role allows you to work closely with various teams while managing customer inquiries and transactions.
Your adaptability and organizational skills will be crucial in providing high-quality service within the Watts Customer Service and Sales Department. With at least two years in customer-facing roles, you will engage in order management and will ensure adherence to company policies. Your proactive approach will enhance customer satisfaction and support a mission-driven company.
Key Responsibilities:
• Efficiently respond to all customer inquiries
• Understand and communicate pricing and product details




• Ensure compliance with company policies during transactions
• Manage and resolve customer issues professionally
• Assist with ERP-related activities for accuracy
Requirements:
• High school diploma or equivalent mandatory
• 2+ years in customer service roles preferred
• Experience with ERP software required
• Proficient in Microsoft Office Suite
• Robust organizational and problem-solving skills
Leverage your expertise to create a lasting impact within Watts and help shape the future of clean water solutions.
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📌 Customer Service Expert in Burlington
🏢 Watts Water Technologies
📍 Burlington