Join Our Team – & Make a Difference Every DayAt Advantage Home Health Solutions, we believe that everyone deserves the freedom to live safely and independently in their own home. We provide high-quality, cost-effective home healthcare and mobility equipment that helps people maintain their dignity, comfort, and independence.We are looking for a caring, reliable, and mechanically inclined professional to join us in the position of Installation & Service Technician. In this role, you’ll deliver, install, and maintain mobility and accessibility equipment such as stair lifts, porch lifts, ceiling lifts, scooters, power and manual wheelchairs, and bathroom safety products — equipment our clients depend on every day.This is a hands-on role where your technical skills and compassion come together to make a real impact in people’s lives.The Right FitIf you’ve done professional handy-man or electrical work and you have a demonstrated track record of excellent on-site customer service, we’d love to hear from you! Training provided for the right candidate for installing mobility products in client homes.DUTIES AND RESPONSIBLITIES:Client RelationsDelivery, installation and maintenance of end-user equipment and after-sales product support.Troubleshooting and issue resolution, and documentation of service calls.Maintenance and servicing of company and client owned equipment.Providing excellent customer service, including recognizing up-selling opportunities for additional equipment or solutions.Managing our client equipment Preventative Maintenance program.Sales Support and LearningPreparing equipment for presentations and demos including wheelchairs.Assisting with showroom equipment set-up and maintenance.Consistently acquiring product knowledge through online research, studying product documentation, and formal education sessions.In-House, Safety, and Company AssetsManaging the shop work areas to have them organized and efficient.Maintaining an organized,



orderly and safe work environment at clients’ residences, the office and work vehicle(s).Taking full responsibility for all tools, equipment, vehicles, and other company assets; holding yourself accountable and reimbursing the company for losses or damages.Assisting with receiving, shipping and storage of inventory products, including sanitizing rental equipment.Systems RelatedRecording service and installation activities, including client and supplier communications using the company Method:CRM system and email/calendar system.Using the company accounting system QuickBooks Online for operations related activities.Recording your business expenses daily using the company Receipt Bank expense tracking system for monthly reimbursement.Business SupportDocumenting and updating a set of Standard Operating Procedures for equipment service and installations, troubleshooting, and processes at client locations, vehicle travel, and in shop.SPECIFIC KNOWLEDGE, SKILLS AND ABILITIESProven dependability, reliability, and a robust commitment to health and safety protocols.Mechanical aptitude with strong electro-mechanical diagnostic and troubleshooting skills.Demonstrated integrity and a caring, client-focused attitude.Observant and attentive to client needs, with the ability to communicate relevant information to the office and support team.Highly organized, self-motivated, and able to manage time effectively.Willingness to assist with team activities, support other staff members,



and participate in receiving and inventory processes.Strong client service orientation with the ability to perform deliveries and installations professionally and efficiently.Skilled in the use of hand tools and power tools; mechanically inclined with good manual dexterity.Ability to read and follow technical instructions, manuals, and procedures accurately.Basic computer literacy; familiarity with Microsoft Office is an asset.EDUCATION, TRAINING, AND EXPERIENCEMinimum of 2 years of hands-on experience in electro-mechanical diagnostics or repairs.Minimum of 2 years of experience in equipment installation and servicing.Basic computer skills required for record-keeping, scheduling, and communications.SPECIAL CONDITIONS OF EMPLOYMENTMust be able to lift and move equipment weighing up to 50 lbs, occasionally heavier with assistance.Must possess a valid Class 5 driver’s license and maintain a clean driving abstract.Must be comfortable operating larger vehicles such as cargo vans.Local travel to client sites and occasional out-of-town service calls may be required.A Criminal Record Check with Vulnerable Sector Screening is required due to the nature of our clientele.POSITION DETAILS:Location: 1667 32 Ave NE, Calgary AB T2E 7Z5Job Type: full-time, salaried, 40 hours per weekHours: Monday to Friday 8:30am – 5pm – 40 hours per weekPay Range: $44,000 to $50,000 depending on experience and qualificationsBenefitsHealth, Dental, Life, AD&D, Long-Term Disability Benefits following 90-day probation period, Employee Health Spending Account following 90-day probation period. Education, Training and professional development assistance.WHY JOIN ADVANTAGE?Be part of a locally-owned team making a real difference in people’s lives.See the direct impact of your work on clients’ quality of life.Full time, permanent role with a regular schedule.Ongoing training, support, and growth opportunities in a meaningful, growing industry.Supportive, collaborative, and values-driven workplace culture.#J-18808-Ljbffr

📌 Service Technician & Installer - C$44,000 - C$50,000 A Year (Winnipeg)
🏢 Advantage Home Health Solutions
📍 Winnipeg