Join Thibert as a Customer Service & Sales Agent, utilizing your knowledge in the wheels and tools sector. This position emphasizes customer support and business development through direct outreach.
Thibert is looking for a skilled Inside Sales & Customer Service Agent to become part of their dynamic team. In this role, you will respond to inbound customer queries, nurture existing relationships, and actively seek new business through outbound sales calls. Your collaboration with the outside sales team will lead to a consistent customer experience, recorded accurately in the CRM.
Key Responsibilities:
• Provide exceptional service during inbound customer calls
• Maintain and develop relationships with clients




• Conduct outbound sales calls to identify new opportunities
• Collaborate with the outside sales team for consistency
• Document all customer interactions in the CRM system
Requirements:
• Previous experience in the wheels and tools industry an asset
• Strong communication and customer service skills
• Capable of managing multiple tasks in a quick-paced setting
• Proficient in spoken and written English and French
• Familiar with CRM applications
Advance your career with Thibert in this vital customer service and sales role.
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📌 Customer Service & Sales Role at Thibert (Châteauguay)
🏢 ORÄ Partenaires
📍 Châteauguay