We are looking for an experienced Flood / Restoration Technician who can confidently respond to water-loss emergencies, assess affected areas, set up and monitor drying equipment, complete required documentation and work professionally in occupied homes, strata properties and commercial buildings.

This is not an entry-level position. We are looking for someone with hands-on restoration experience who understands how a professional emergency restoration job should be handled from arrival through completion.

Key Responsibilities

- Respond to water damage and other emergency restoration calls
- Conduct site assessments and moisture inspections using moisture meters and other diagnostic equipment
- Perform water extraction and structural drying
- Set up, monitor and remove dehumidifiers, air movers, air scrubbers and other restoration equipment
- Take and record moisture readings and document drying progress
- Complete moisture maps, photographs, daily reports and required job documentation
- Perform selective demolition of drywall, flooring, insulation, cabinetry and other affected building materials when required
- Protect unaffected contents and building materials from further damage
- Assist with mould remediation, cleaning, deodorization and decontamination
- Work alongside project managers, demolition, contents, hazardous-material and repair teams
- Communicate professionally with homeowners, tenants, strata representatives, property managers and other trades
- Safely operate company vehicles
- Keep company vehicles, tools and equipment clean, organized and properly maintained




- Assist with training and mentoring junior technicians when required
- Follow company safety procedures and all applicable WorkSafeBC requirements
- Participate in the company's rotating after-hours/on-call schedule

Required Qualifications

- Minimum 2 years of hands-on restoration/flood mitigation experience
- Experience with water extraction and structural drying
- Understanding of moisture mapping, psychrometrics and drying principles
- Experience operating dehumidifiers, air movers, HEPA filtration devices and air scrubbers
- Valid BC driver's licence with an acceptable driver's abstract
- Comfortable driving cargo vans, pickup trucks and restoration service vehicles
- Able to safely lift, carry and position restoration equipment
- Able to work independently as well as part of a crew
- Strong communication and customer-service skills
- Reliable and able to respond to emergency situations
- Willing to work occasional overtime and participate in after-hours/on-call rotations

Preferred Qualifications The following are considered strong assets:

- IICRC Water Restoration Technician (WRT)
- Applied Structural Drying (ASD)
- Applied Microbial Remediation Technician (AMRT)
- Fire & Smoke Restoration Technician (FSRT)
- Carpet Cleaning Technician (CCT)




- First Aid certification
- Experience working on strata, commercial and insurance restoration projects
- Crew lead or supervisory experience
- Experience with asbestos, lead or other hazardous-material projects
- Additional restoration or construction certifications

What We're Looking For

We want someone who

- Takes pride in their work
- Shows up reliably and on time
- Treats customers and their properties respectfully
- Keeps accurate job records
- Looks after company vehicles, tools and equipment
- Can think on their feet when conditions change onsite
- Understands that restoration work requires both technical ability and positive customer service
- Wants to continue developing their skills and grow within the company

Why Work With On Command? At On Command, our technicians are an important part of the entire restoration process. You'll work with an experienced team across emergency response, mitigation, hazardous materials, contents and repairs while continuing to build your restoration knowledge and skills.

We believe in professional workmanship, safety, accountability and giving our team opportunities to grow.

Job Type: Full-time

Location: Surrey, BC – in person

Pay: $27.00–$35.00 per hour, based on restoration experience, certifications and overall qualifications.

Experience:

Restoration / Flood Mitigation: 2+ years preferred

Licence:

Valid BC Driver's Licence required

Pay: $27.00-$35.00 per hour

Benefits

- Dental care
- Extended health care

Work Location: In person

📌 Experienced Flood and Restoration Technician (Surrey)
🏢 On Command Cleaning and Restoration
📍 Surrey