POSITION: Food Service Manager.

As the Food Services Manager, you are responsible for managing the day-to-day operations of Rekai Centre at Wellesley Central Place. A non-profit 150 bed Long Term Care Home downtown Toronto. You are passionate about the pleasurable dining, menu and service as it relates to seniors in long-term care.

- REPORTING TO: This position reports directly to the Executive Director (ED) of the Home and the Director of Nursing Services (DNS).
- STATUS: FSM – Full-Time Position. In-person, Onsite - No Remote, No Hybrid
- SCHEDULE: As per the organization’s needs: 5 days a week including On Call and some weekends.
- LOCATION: Downtown Toronto: Rekai Centre at Wellesley Central Place

KEY ACCOUNTABILITIES but not limited to Dietary Operations & Resident Dining

- Plan, organize, and oversee the day-to-day operations of the Dietary Department in accordance with Home-wide initiatives, policies, and standards.
- Develop menus, recipes, and production guidelines that support nutritional requirements, resident preferences, food quality, and consistency.
- Ensure meals are prepared, presented, and served in accordance with established quality, safety, and service standards.
- Maintain a visible presence in the kitchen and resident dining areas and participate in meal preparation and service as required.
- Demonstrate knowledge and effective management of special diets and related dietary requirements.

Leadership & Staff Management

- Manage recruitment, selection, scheduling, coaching, and performance management of Dietary staff to support Resident Pleasurable Dining
- Develop and coordinate staff orientation, education, and in-service training programs.
- Interpret and implement departmental policies, procedures,



and operational standards.
- Effectively manage workplace issues and resolve concerns using sound communication, interpersonal, and conflict-resolution skills.

Budget & Financial Management

- Develop, monitor, and manage the Dietary Department budget.
- Apply effective purchasing practices to maximize value while maintaining resident dining quality and service standards.
- Monitor food, supply, and labour costs and implement strategies to control expenses and minimize waste.

Regulatory Compliance & Quality

- Ensure compliance with applicable legislation, regulations, Public Health requirements, food safety and sanitation standards, and workplace health and safety requirements.
- Maintain appropriate standards for food purchasing, storage, handling, preparation, service, and sanitation.
- Maintain current knowledge of applicable Ontario long-term care, food safety, and occupational health and safety requirements.

QUALIFICATIONS Education & Professional Qualifications

- Active membership in the Canadian Society of Nutrition Management (CSNM).
- Degree or diploma in Food and Nutrition Management, Business Administration, Hotel and Restaurant Management, or a related field.
- Proficiency with dietary management software and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Working knowledge of Ontario legislation,



regulations, and standards applicable to long-term care, food premises, public health, and occupational health and safety.

Special Requirements

- Working knowledge of special diets.
- "All Clear" Vulnerable Sector Check not less than 6 months old
- Current TB screening, COVID and Influenza vaccination

Experience

- Minimum two years of supervisory experience, preferably within healthcare or long-term care.
- Demonstrated experience leading food services team, preferably in a unionized environment.
- Experience with large scale food purchasing, inventory management, budgeting, scheduling, and labour planning.

Skills & Abilities

- Solid written and verbal communication skills.
- Strong interpersonal and conflict-resolution skills.
- Sound judgment and problem-solving abilities.
- Self-directed, organized, and able to manage competing priorities.
- Strong commitment to resident-centred service and a positive dining experience.

Job Types: Full-time, Permanent Pay: $68,000.00-$70,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- Paid time off

Application question(s):
- As this is a downtown Toronto location, there is no staff parking available. Is this acceptable?
- Are you able to consistently commute and maintain attendance at this downtown Toronto location?
- Do you have a current and active membership in the Canadian Society of Nutrition Management (CSNM).?

Experience:
- Food Services Manager: 1 year (preferred)

Licence/Certification:
- Vulnerable Sector Check not less than 6 months old (preferred)
- updated Flu Vaccine? (preferred)
- TB Test (preferred)

Work Location: In person

📌 Food Services Manager (Toronto)
🏢 Sherbourne Place, Long Term Care Home
📍 Toronto