Front Desk Coordinator / Medical Office Assistant — Part-Time

FaceCrime Skin Labs | Fairview, Vancouver

105–1765 W 8th Avenue

We are hiring a polished, reliable, and proactive Front Desk Coordinator / MOA to join our integrative aesthetics and wellness clinic.

You are often the first and last person every client sees. You keep the schedule well booked, the desk calm, and retail and package conversations natural — never pushy.

We are looking for someone who takes ownership, notices what needs attention, and follows through without constant direction.

This is a part time role with the potential to grow into additional or full-time hours as clinic needs allow.

Compensation

- Starting wage: $20–$24/hour, based on experience
- 10% share of gross profit on eligible retail product sales
- 5% commission on eligible treatment package sales
- Product profit share and package commissions begin after successful completion of a 3-month probationary period

Hours

- Approximately 20 hours per week to start
- Final schedule set with the successful candidate
- Weekend availability is an asset

What you’ll do

- Complete clinic opening and closing duties as scheduled
- Greet clients and manage check-in and check-out, payments, forms, and consents
- Manage the full booking flow in JaneApp across phone, email, and online inquiries
- Convert appropriate inquiries into booked consultations and keep the schedule organized
- Explain clinic services, pricing, retail, and packages within your training, and escalate clinical questions to a practitioner




- Support retail and treatment-package sales with confidence
- Keep reception, retail, and the waiting area presentation-ready
- Support practitioners so the day runs on time
- Handle confidential patient information professionally

What we’re looking for
- MOA diploma or certificate, or equivalent front-desk experience in a medical, dental, spa, or aesthetic clinic
- Reliable, punctual, and accountable — especially when opening or closing the clinic
- Comfortable working independently and following through without constant direction
- Comfortable with retail and package sales without being pushy
- Strong phone presence and written communication
- Organized and calm under pressure
- Skilled, warm, and client-focused
- JaneApp or similar EMR experience is a strong asset

- Available to start promptly

About us FaceCrime Skin Labs combines naturopathic medicine, medical aesthetics, IV therapy, laser, and wellness. Small team, modern space, real patient relationships.

To apply

Email your resume and a short note on your sales or clinic experience to [email protected]

Subject: Front Desk Coordinator / MOA — [Your Name]

Please include

- Earliest start date
- Days and hours you can work
- Whether you have MOA training and JaneApp (or similar EMR) experience
- In 2–4 sentences, a time you noticed something at work that needed attention and handled it without being asked

Only candidates eligible to work in Canada will be considered. Pay: $20.00-$24.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person

📌 Front Desk Receptionist (Vancouver)
🏢 FaceCrime Skin Labs
📍 Vancouver