Job Overview

We are looking for a friendly, reliable, and organized Part-Time Front Desk Receptionist to join our team at Graybar Badminton Centre. The ideal candidate is confident and comfortable interacting with customers, able to work independently, and committed to providing excellent customer service. This role includes managing bookings and inquiries, assisting customers, keeping the facility clean and organized, and helping with the day-to-day operations of the centre.

Responsibilities

- Greet and check in customers
- Answer phone calls, messages, and customer inquiries
- Take and manage court, drop-in, and lesson bookings
- Assist with shoe/racquet rentals and pro shop sales
- Explain and enforce centre policies, including court and shoe rules
- Keep the front desk, waiting areas, washrooms, and common areas clean and organized
- Sweep courts and perform basic court/facility upkeep
- Complete opening and/or closing procedures for the centre
- Monitor the facility and help ensure centre rules and policies are followed
- Notify management when inventory is running low, restock and organize supplies as needed




- Perform other reasonable ad hoc duties as required

Skills

- Friendly, confident, and comfortable interacting with customers
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Responsible, reliable, and able to work independently
- Punctual and dependable
- Strong computer skills and comfortable learning/managing an online booking system
- Previous customer service experience preferred, but not mandatory
- Able to handle customer concerns calmly and professionally
- Able to multitask and stay organized during busy periods
- Willing to help with cleaning and general facility duties
- Must be fluent in English. Cantonese/Mandarin is an asset
- Familiarity with badminton is an asset, but not required
- Access to a personal vehicle is strongly preferred due to our location

If you are interested, please email your resume to [email protected] Pay: $18.25 per hour

Expected hours: 6.0 – 20.0 per week

Perks

- On-site parking

Work Location: In person

📌 Front Desk Receptionist (Richmond)
🏢 Graybar Badminton Centre
📍 Richmond