Front Desk Receptionist

Wellington College of Remedial Massage Therapies

Winnipeg, MB

Pay: $17.00 per hour

About the Position

Wellington College of Remedial Massage Therapies is looking for a friendly, organized, and dependable individual to join our administrative team as a Front Desk Receptionist.

The Front Desk Receptionist is often the first point of contact for our students, clients, staff, and members of the public. We are looking for someone who is welcoming, professional, comfortable communicating with others, and able to stay organized in a busy educational and student clinic environment.

Previous reception or administrative experience is not required. We are happy to provide training to the right candidate, including training on our booking software, Noterro.

Main Responsibilities The Front Desk Receptionist will be responsible for:

- Greeting students, clients, visitors, and staff in a friendly and professional manner.
- Answering incoming phone calls and directing or relaying calls and messages to the appropriate staff member.
- Responding to general inquiries and directing more specific questions to the appropriate member of the administrative team.
- Managing student clinic appointments, including bookings, cancellations, and appointment changes.
- Using Noterro, our clinic booking and management software, to manage appointments and clinic schedules.
- Monitoring the clinic schedule and helping ensure appointment information is accurate and up to date.
- Assisting clients with booking and scheduling questions.
- Supporting the administrative team with general administrative tasks.
- Assisting with emails, documents, filing, data entry, printing, scanning, and other office duties as required.
- Communicating information between clients, students, instructors, and administrative staff when appropriate.
- Helping maintain an organized, professional,



and welcoming front desk and reception area.
- Maintaining confidentiality when handling student and client information.
- Assisting with day-to-day operations of the College and student clinic as needed.

What We Are Looking For The ideal candidate is someone who:
- Is friendly, approachable, and professional.
- Has strong communication and customer service skills.
- Is comfortable speaking with people in person and over the phone.
- Is organized and able to manage multiple tasks.
- Has good attention to detail.
- Is dependable and punctual.
- Is comfortable using computers and learning new software.
- Can work both independently and as part of an administrative team.
- Is willing to ask questions and learn new processes.
- Can maintain professionalism and confidentiality when dealing with students and clients.
- Is comfortable working in a busy setting where priorities may change throughout the day.

Training will be provided for our internal processes and the Noterro booking system. Previous experience in customer service, administration, reception, education, healthcare, or a similar environment would be considered an asset but is not required.

Compensation

$17.00 per hour

About Wellington College

Wellington College of Remedial Massage Therapies is a massage therapy education institution in Winnipeg. Our administrative team works closely with students, instructors, clients, and the public to support both our educational programs and student massage therapy clinic.

We are looking for someone who enjoys helping people and would like to become a supportive and reliable member of our administrative team.

How to Apply

Please submit your resume through Indeed.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $17.00 per hour

Expected hours: 40.0 per week

Benefits

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Front Desk Receptionist (Winnipeg)
🏢 Wellington College of Remedial Massage Therapies
📍 Winnipeg