Job Posting: Front Office

Location: Dixie Road and Dundas Street E, Mississauga ON (On-Site)

Position Type: Part time, Full-time

Industry: Medical Aesthetics

About the Role

We are a growing medical aesthetics clinic in Ontario seeking a professional, organized, and customer-focused Front Office Receptionist to be the first point of contact for our clients and support daily clinic operations.

This role is responsible for managing front desk activities, coordinating appointments, and delivering an exceptional client experience. Strong communication skills, attention to detail, and a polished, welcoming presence are essential.

Position Details:

- Full-time time preferred, Part-time (3 days a week)

- Flexible schedule
- Opportunity to grow with the clinic
- Welcome and greet clients with warmth, professionalism, and a genuinely positive, friendly attitude
- Manage check-in and check-out processes efficiently
- Answer phone calls, emails, and inquiries promptly
- Maintain a clean, organized, and welcoming reception area

Appointment Scheduling & Coordination

- Book, confirm, and reschedule client appointments
- Manage provider schedules and optimize daily bookings
- Send appointment reminders and follow-ups
- Handle cancellations and waitlists effectively

Administrative Support

- Maintain accurate client records and documentation
- Process payments, invoices, and receipts
- Support daily clinic operations and administrative tasks
- Assist with inventory tracking and supply coordination

Client Relations & Sales Support





- Provide information on services, treatments, and promotions
- Recommend services and support front-end sales opportunities
- Handle client concerns professionally and escalate when necessary
- Support retention through excellent service and follow-up

Compliance & Confidentiality

- Ensure client confidentiality and privacy (PHIPA compliance)
- Maintain accurate and secure client files
- Follow clinic policies and procedures consistently

Qualifications & Experience

- Minimum 1–2 years experience in reception, front desk, or customer service
- Experience in medical, spa, or aesthetics environment is a strong asset
- Excellent communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional appearance and positive attitude
- Comfortable using scheduling software and POS systems
- Ability to work independently and in a team environment

What We Offer

- Flexible schedule
- Supportive and professional work environment
- Opportunity to increase earnings through sales performance
- Store Discounts
- Dental Benefits
- Extended Health Care Advantages

How to Apply Please submit your resume and a brief cover letter outlining your customer service experience and availability.

Work Location: On-site in Mississauga, ON

Job Types: Full-time, Part-time, Permanent

Pay: From $20.00 per hour

Benefits

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Work from home

Work Location: In person

📌 Front Office Receptionist (Mississauga)
🏢 ChaimsPro Medical Aesthetics
📍 Mississauga