The work involves receiving, recording, and transmitting complaints and requests by telephone, radio transmitter-receiver, or teletype from the City's call center, the public, and municipal employees regarding the activities of a department, division, or section.Working ConditionsEmployment type:White Collar, AuxiliaryCompensation:$ 29.33/ hourShifts may be day, evening, or night shifts, both during the week and on weekends.ResponsibilitiesReceive and relay directives and information about the progress of work or any other subject via telephone, radio, or teletype.Relay incoming calls to the appropriate parties based on priority, using radio, telephone, or teletype.Record the nature of all calls, the time they were received, and other relevant information on a record card, and ensure follow‑up; take necessary measuresto have these calls automatically recorded.Monitor alarm consoles (fire, theft, pump, power, etc., for municipal buildings) and notify the concerned parties in the event of an alarm.Forward relevant complaints to the appropriate organizations.Receive public telephone calls concerning street conditions, water pipe breaks, power outages, or malfunctions in the lighting or signal systems,



or any other issues or complaints related to municipal or public services.Receive and relay to the appropriate person calls from employees reporting absences from work.Compile data and prepare statistics related to their activities.Use, as needed, various office equipment to perform tasks related to the job, using appropriate software as required.Perform any other related tasks.Required Skills and QualificationsHigh school diploma and a Restricted Land Mobile Radio Operator Certificate from the federal Department of Communications.One year of experience in a job that allows the incumbent to become familiar with the field of work.Bilingual (written, spoken, and oral).The City of Côte Saint-Luc has an Equal Employment Prospect Program and is committed to supporting inclusive diversity practices. We welcome applications from women, visible and ethnic minorities, Aboriginal people, and persons with disabilities. Please advise us of any disabilities that would require special accommodations should you be invited to an assessment process. All information will be treated as confidential.Please note that the City operates under the Charter of the French Language and can use both French and English.#J-18808-Ljbffr

📌 Dispatcher - $29.3 An Hour (Winnipeg)
🏢 City of Côte Saint-Luc
📍 Winnipeg