The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
Hospitality & Guest Service
❖ Delivers consistent and outstanding guest service through a friendly attitude and attentive behavior
❖ Ensures every guest receives a prompt and warm greeting
❖ Promptly executes service recovery for any guest concerns or complaints by making it right with the guest
Restaurant Operations
❖ Follows all Operations standards and guidelines for the preparation of products according to training and instructional materials provided
❖ Prepares all products as required, following the order monitor to ensure the accuracy of every order
❖ Communicates showcase and product needs to ensure proper product availability for guests
❖ Regularly takes temperatures of the required products and records in the Time & Temperature Log
Policies & Procedures
❖ Follows all restaurant policies, procedures, and standards
❖ Works in compliance with occupational health and safety legislation
❖ Knows, understands and follows safe work practices and procedures
What we are looking for:
- Positive, friendly attitude
- Willing to learn and advance with the company
- A strong work ethic and are committed to your team
- Enjoy multitasking and working in a quick-paced team environment
- Are reliable and able to work flexible hours
Thank you for your time and interest in Tim Hortons. Tim Hortons welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates if required.