InnVest Hotels is seeking a Guest Experience Representative to create a welcoming environment, register guests, assign rooms, and accommodate special requests. You will thoroughly manage pre-registration, room blocking for arrivals, and coordinate with housekeeping on room status.
Responsibilities include understanding room locations and rates, using suggestive selling, handling check-outs, and posting charges. A strong guest-service mindset and skilled appearance are essential for success.
📌 Guest Experience Specialist - Front Desk & Service (Cambridge)
🏢 InnVest Hotels
📍 Cambridge
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