The RoleAndersen LLP is looking for a motivated and reliableJunior Systems Administratorto join our IT team in our Vancouver office. This is a hands‑on “Swiss Army Knife” role where you will own the day‑to‑day operation and support of our Microsoft 365 environment while serving as the primary first‑line responder for Level 1 and Level 2 technical tickets in our 70‑person fast‑paced firm.You will manage core infrastructure, ensure systems are secure and backed up, support our hybrid workforce, and help improve our overall IT environment. This is an excellent opportunity for someone with 1–3 years of experience who is eager to grow their skills in a fast‑paced, collaborative setting.Who We AreAndersen LLP is a member of Andersen Global, specializing in U.S. and Canadian cross‑border tax services with head offices in Vancouver, BC and Calgary, AB. Best‑in‑class service, stewardship, independence, seamlessness, and transparency – these are the five core values that guide the talented employees at Andersen LLP. We are committed to hiring highly motivated individuals who desire to enhance their career and make a distinct impact. We aim to be the benchmark for quality in our industry and serve as the standard by which other firms are measured.Andersen LLP offers a rewarding career path for exceptional individuals and a comprehensive benefit package. We foster an environment based on learning and allow our employees to grow through hands‑on work experience. We offer educational career training to enhance our employees’ professional development goals.Key ResponsibilitiesMicrosoft 365 Administration & Operations (35%)Manage our Microsoft 365 tenant:



user provisioning/de‑provisioning, licensing, auditing, and complianceAdminister Intune for Windows and iOS device management (Apple MDM)Oversee SharePoint, OneDrive, and Teams administration and user supportManage MS Teams VoIP / telephony configuration and troubleshootingHandle Microsoft Defender for Endpoint and Purview (nice‑to‑have but growing in importance)Backup, Recovery & Security (5%)Own and monitor backup strategy and recovery processesManage Security, Data and Compliance (Device and Policy)Support patching, updates, and basic vulnerability remediationTier 1 & 2 Technical Support (50%)Act as the primary point of contact for all incoming IT ticketsTroubleshoot Azure Virtual Machines and related servicesAssist with networking issues involving Cisco & HP switches, gateways, and access pointsSupport printers, peripherals, and general office hardwareGeneral IT Operations (10%)Maintain accurate documentation of systems, processes,



and configurationsAssist with hardware inventory and lifecycle managementParticipate in small IT projects and process improvement initiativesProvide basic user training and best‑practice guidanceTechnical RequirementsMust‑Have1–3 years of hands‑on experience in a similar IT support or systems administrator roleIntune / Endpoint Manager experience (device enrollment, policies, compliance)Windows 10/11 desktop support and troubleshootingExperience with backups and recovery processes (Datto desirable)Robust customer service and ticket management skillsStrongly PreferredSharePoint / OneDrive administrationBasic networking knowledge (Cisco/HP switches, APs, gateways)Nice‑to‑HavePowerShell scriptingApple MDM experienceFamiliarity with ITIL or structured ticketing systemsGreen Flags We Are Looking ForYou enjoy solving problems and get satisfaction from closing tickets quickly and thoroughlyYou have a calm, methodical troubleshooting approach (“divide and conquer”)You document your work without being askedYou communicate clearly with non‑technical usersYou are proactive — you notice when something looks off and flag itYou are comfortable working independently but know when to escalеBonus PointsA backup or M365 reporting dashboard you createdHow you handled a tricky user or system issue in a previous roleDetailsWeekly Hours : 30 hours per week (7.5 hours per day) with potential for FTCompensation : $32 – $38 / hour (depending on experience)On‑Call : Rotational after‑hours on‑call every second week (evenings and weekends)We offer a comprehensive advantages package, including medical, paramedical, and dental coverage, along with a supportive Employee Assistance Program. We also host regular team‑building and social events!Due to the high volume of applicants expected, we are only able to contact those proceeding to the candidate stage. Thank you for your interest in joining our team.#J-18808-Ljbffr

📌 Junior Systems Administrator - $32 - $38 An Hour (Winnipeg)
🏢 Andersen
📍 Winnipeg