Join DHL Express as an Operations Manager at our Hamilton Service Centre, focusing on customer satisfaction and effective resource management. Lead initiatives that optimize delivery and service performance.
This position requires a talented Operations Manager to oversee the Hamilton facility operations. You will establish key performance indicators for service delivery, manage costs, and ensure compliance with HR standards. Your leadership will enhance employee relations and foster growth through training opportunities.
Key Responsibilities:
• Establish superior customer service performance metrics
• Monitor and improve operational cost efficiency
• Oversee employee relations and HR compliance
• Implement Track and Trace technology effectively
• Prepare and execute the profit plan for the service centre
Requirements:
• 3-5 years of management experience in transportation
• Experience with union negotiation and relations
• Bachelor's degree or relevant experience required
• Solid written and verbal communication skills
• Demonstrated success in quality and process improvements
Capitalize on your management experience and drive success at DHL Express.
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📌 DHL Operations Manager in Hamilton (Dartmouth)
🏢 Deutsche Post
📍 Dartmouth