IBM Sterling File Gateway (SFG) - Engineer

Location: Scarborough, Ontario

We are seeking a Senior Software Engineer with strong expertise in IBM Sterling File Gateway (SFG), Global Mailbox, and Connect:Direct to support critical enterprise file transfer platforms that enable payment processing, client onboarding, and secure data exchange across a global ecosystem.

The successful candidate will be responsible for designing, developing, supporting, and enhancing secure managed file transfer solutions while ensuring high availability, resiliency, and operational excellence.

Key Responsibilities

- Design, develop, and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect:Direct.
- Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows.
- Support secure file exchanges for ACH, EFT, wire payments, treasury, cash management, and other banking services.
- Onboard internal and external partners, including setup of certificates, encryption keys, communication protocols, and connectivity testing.
- Troubleshoot and resolve production issues related to file transfers, duplicate processing, routing failures, and partner connectivity.
- Perform application maintenance activities, upgrades, patching, and workplace health checks.
- Monitor platform performance and availability using IBM Control Center and enterprise monitoring tools.
- Implement and maintain file encryption, decryption, and secure transmission standards.
- Collaborate with business, operations, infrastructure, security, and application teams to deliver secure and reliable solutions.
- Participate in production support,



incident management, root cause analysis, and recovery activities.
- Create and maintain technical documentation, support procedures, and operational runbooks.
- Mentor junior engineers and provide technical leadership across Sterling platform initiatives.

Required Qualifications

- 4+ years of hands-on experience with:
- IBM Sterling File Gateway (SFG)
- IBM Global Mailbox
- IBM Connect:Direct
- IBM Control Center
- SFG Routing Rules
- Code Lists
- Business Processes
- Partner Management
- Experience with SFTP, AS2, MQ, HTTP/S, and Connect:Direct.
- Experience with partner onboarding and certificate management.
- Strong knowledge of:
- SSL/TLS
- PGP Encryption
- Secure Key Management
- Secure File Transmission
- Excellent analytical, problem-solving, and communication skills.
- Experience working in Agile delivery environments.

Preferred Qualifications

- Experience supporting payment platforms, ACH, EFT, wire payments, or treasury management solutions.
- Knowledge of banking and financial services integrations.
- Experience with IBM Sterling Secure Proxy.
- Experience with cloud platforms such as Azure or AWS.
- Understanding of DevOps practices, CI/CD pipelines, and infrastructure automation.
- Experience supporting highly available and disaster recovery-enabled Sterling environments.
- Knowledge of ISO 20022 and payment messaging standards.

Technical Skills

- IBM Sterling File Gateway (SFG)
- IBM Global Mailbox
- IBM Connect:Direct
- IBM Control Center
- Sterling Secure Proxy
- SFTP
- AS2
- HTTP/S
- MQ
- Connect:Direct
- PGP Encryption
- SSL/TLS
- Certificate Management
- Public Key Infrastructure (PKI)
- Azure
- AWS

📌 IBM Sterling File Gateway Engineer - banking payments, MFT (Scarborough)
🏢 Astra North Infoteck
📍 Scarborough