Join a dynamic municipal environment as an Office Support Specialist, delivering administrative and customer service excellence across departments. Engage directly with residents through wide-ranging communication channels.
In this role, you'll provide essential administrative and clerical support to multiple municipal departments, including Customer Service, Finance, and Public Operations. Key responsibilities include answering multi-line telephones, processing payments, and managing various service requests. Your ability to multitask and deliver top-notch customer service will be vital to success.
Key Responsibilities:
• Provide front-line customer service via phone, email, and in person
• Process payments for municipal services, including taxes and permits
• Document and communicate service request outcomes effectively
• Maintain records and property information using Laserfiche and GIS
• Prepare reports and assist with departmental tasks as needed
Requirements:
• Community College diploma in Business Administration or related field
• 2-3 years of experience in a municipal or office setting
• Proficient in Microsoft Office and municipal software applications
• Strong customer service and organizational skills
• Ability to handle financial transactions accurately
Utilize your administrative skills to enhance municipal services and support the community effectively.
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📌 Municipal Office Support Specialist (Kingsville)
🏢 Town of Kingsville
📍 Kingsville
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