Role Overview:

Growl Products is seeking a highly motivated and results driven Inside Sales Representative to join our team. This role is responsible for driving sales growth through proactive outbound prospecting, managing inbound customer inquiries, building strong client relationships, and supporting the sales process from lead generation to order fulfillment.

The ideal candidate is an excellent communicator with strong organizational skills, a customer-first mindset, and the ability to thrive in a quick-paced sales environment.

Key Responsibilities:

1. Sales Development & Lead Generation

- Proactively generate new business opportunities through outbound calls, email campaigns, and follow-up activities.
- Qualify inbound leads and customer inquiries to convert opportunities into sales.
- Identify and pursue new dealers, distributors, and customer accounts.
- Maintain a healthy sales pipeline and consistently meet activity targets.

1. Customer Relationship Management

- Build and maintain strong relationships with new and existing customers.
- Provide product recommendations, pricing details, and availability updates.
- Respond promptly to customer inquiries and resolve concerns in a professional manner.
- Coordinate with Account Managers and Operations for smooth handoff and order support.

1. Quotation & Follow-Up

- Prepare and send quotes, proposals, and product pricing sheets.
- Follow up on open quotes, pending approvals, and incomplete orders.
- Ensure all sales records and customer data are updated accurately in the CRM.

1. Sales Reporting & Performance Tracking

- Maintain daily sales activity reports and pipeline updates.
- Track conversion rates, quote status, and monthly sales targets.
- Provide regular updates to management on sales progress and market feedback.
- Support sales campaigns, promotions,



and product launches.

Technical Requirements:

- Software: Proficiency in HubSpot CRM is highly preferred.
- Productivity Tools: Strong working knowledge of Microsoft Excel, Outlook, Word, and PowerPoint.
- Communication Tools: Experience using email, phone systems, and video conferencing tools.
- Sales Reporting: Ability to prepare and maintain accurate sales reports and dashboards.

Core Competencies

- Sales Driven: Strong focus on achieving and exceeding sales targets.
- Customer-Focused: Builds trust and maintains long-term client relationships.
- Detail-Oriented: Ensures accuracy in quotes and CRM data.
- Proactive Mindset: Identifies opportunities and follows through consistently.
- Responsiveness: Maintains timely communication with customers and internal teams.
- Accountability: Takes ownership of assigned accounts and sales goals.

Qualifications:

- Minimum of 2 years of experience in inside sales, customer service, or account support
- Proven ability to manage multiple customer accounts and sales leads simultaneously
- Strong communication, follow-up, and negotiation skills
- Experience in CRM systems and Microsoft Office Suite
- Experience in B2B sales, dealer support, or product distribution is an asset

Application Question(s):
- This is an in-office position. Are you comfortable working in the office full-time, Monday to Friday?
- This role involves frequent outbound sales calls. Are you comfortable making sales calls and do you enjoy telephone sales? Please explain.
- This role requires excellent spoken English. Please describe your experience communicating with customers by phone in English.
- What motivates you to get out of bed in the morning? Why do you enjoy sales?
- If you have an open quote, what is the first thing you would do to attempt to close the sale?

Work Location: In person

📌 Inside Sales Representative - Vancouver, BC
🏢 Apex Bulk Handlers
📍 Vancouver