The IT Project Manager II is responsible for managing delivery of technology initiatives across Brand Advocacy Solutions (BAS), including AI‑enabled tools, system integrations, and internal technology initiatives. This role drives end‑to‑end project execution, ensuring alignment across teams and successful delivery of solutions that support business operations and efficiency.

Project Delivery

Lead end‑to‑end project delivery across assigned initiatives. Manage multiple concurrent projects with defined timelines, scope, risks, and dependencies. Ensure alignment across stakeholders and maintain clear project accountability.

AI & Innovation Manage delivery of AI‑enabled tools, automations, and pilot programs across BAS. Partner with product and engineering teams to move initiatives from concept through deployment. Coordinate testing, rollout, training, and adoption activities across stakeholders.

Track progress, adoption, and feedback to support project outcomes. Lead delivery of integration projects across enterprise systems and applications. Coordinate requirements, testing, and deployment activities for system enhancements.

Partner with technical teams and vendors to deliver integrated solutions. Maintain project plans, RAID logs, and status reporting. Identify and manage risks, dependencies, and mitigation strategies. Facilitate project meetings and provide clear status updates.

Communicate project progress, risks, and outcomes to stakeholders.





Stakeholder Management

Partner across BAS agencies, IT, HR, finance, business, vendors, and clients. Communicate clearly with both technical and non‑technical audiences. 3–5+ years of IT project management experience. ~ Proven experience managing projects end‑to‑end. ~ Exposure to AI, automation, or digital tools. ~ Working knowledge of Agile, Scrum, Waterfall, or hybrid methodologies. ~ Experience in retail, field operations, or services‑based organizations. Familiarity with enterprise platforms such as Microsoft technologies (Azure, Power Platform, M365), Salesforce, Oracle (HCM/ERP/Recruiting), UKG, or similar systems.

Familiarity with AI‑enabled tools (e.g., PMP, Scrum Master, or similar certification. Ability to translate business needs into actionable project plans. Effective stakeholder management. Successful delivery of AI and technology initiatives.

Effective execution of integration and system‑related projects. Projects delivered on time, within scope, and aligned to business needs.

Acosta

Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Acosta Group believes in positive faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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