Join the University of Saskatchewan as an IT Support Specialist, where your technical skills meet exceptional customer service. In this full time position, you will support campus technology and audio-visual systems for faculty, staff, and students. This role involves providing vital IT assistance using both remote access and face-to-face interactions.
Your primary duties include troubleshooting issues, configuring multimedia devices, and logging all support requests in the official tracking system. Excellent communication and problem-solving abilities will be key to your success. Key Responsibilities:
- Assist users with technology, audio-visual equipment, and software
- Set up and support videoconferencing and multimedia technologies
- Ensure all support queries are documented clearly
- Manage installations and configurations for endpoint devices
- Gather user information to diagnose and resolve issues Requirements:
- Technical diploma in a related field is essential
- At least three years of experience in support roles
- Knowledge of multimedia equipment maintenance
- Ability to work under time-sensitive conditions
- Effective customer communication in English Bring your technical aptitude and customer-focused service to enhance the IT landscape at the University of Saskatchewan.
📌 IT Support Specialist at University of Saskatchewan (Saskatoon)
🏢 University of Saskatchewan
📍 Saskatoon
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