BASIS & COMPENSATIONSalary range (but not limited to): 118,700 - 145,100Annual bonus target: 15% with potential payout up to double the target, subject to personal and company performance.Benefits:Flexible work arrangements and a hybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account, etc.Share plan & other savings: up to 12% of salary (with guaranteed income for life)Our pension offerings provide flexibility and long-term security beyond careers. Intact offers guaranteed income for life via defined benefit pension plan.About the roleSenior Product Manager – Product Ops LeadWe're looking for a highly experienced Product Operations Lead with excellent ability to coach leaders and teams within a product-oriented operating model.The mission will be to empower cross-functional squads and mentor Product Owners through coaching, shadowing, and sharing industry best practices, driving transformation toward a scalable, product-centric culture across all business units.What you'll doPeopleShadow POs and provide practical guidance and real‐time feedbackCoach them on core product skills: discovery, hypothesis‐driven prioritization, stakeholder engagement, storytelling, outcome definitionAct as a trusted partner and sounding board for Product Owners navigating changesDevelop a training curriculum for product ownersContribute to community of practice and implement a PO shadowing program across the organizationProcess & PracticesDefine and reinforce product operating model practices from continuous discovery to delivery and impact reviewClarify roles, responsibilities, and accountabilities across the product lifecycleCollaborate with Engineering, Design, and Data to create outcome‐focused discovery and delivery modelsEstablish prioritization frameworks (e.G., RICE, WSJF), portfolio visibility,



and high‐level readiness standards for feature quality (with Engineering/QA)Introduce lightweight templates and ceremonies (roadmaps, PRDs, product review) tailored to team maturitySupport BU manager for recruitment, team maturity assessment and work closely with coach for overall change management strategyToolsGuide teams on Product board, Jira Product Discovery, Confluence/Whiteboard for documentation, and Jira for execution trackingPromote analytics, experimentation, and portfolio tools; operationalize squad dashboards (KPIs, cycle time, quality signals)Use insights to drive continuous improvement and remove frictionWhat you bring to the table5+ years in Product Management, including 2+ in Product Operations or product‐transformation rolesExperience in large enterprises; influence across IT squads and stakeholder groupsProven coaching ability; elevates team practiceswithout formal authorityStrong facilitation and communication; crafts compellingnarratives and presentationsFor candidates located in Quebec, bilingualism in English and French is requiredNo Canadian work experience required but must be eligible to work in CanadaEqual OpportunityWe are an equal chance employer.We strive to create an accessible workplace where employees feel valued, included and encouraged to share unique perspectives. We encourage applications from individuals who are members of equity‐deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.We do not provide sponsorship or other support for immigration‐related matters; candidates must be eligible to work in Canada from the anticipated start date and throughout their employment.Internal candidates should apply via internal career site.#J-18808-Ljbffr

📌 Senior Product Manager - Product Ops Lead - C$118,700 - C$145,100 A Year (Toronto)
🏢 Intact
📍 Toronto