As a Lead Barista at Forno Cultura, you will be both the coffee craft expert and a team leader on the floor. You’ll embody our brand promise by creating a refined yet inviting environment, ensuring every beverage meets our high standards while guiding and supporting your fellow baristas. This role blends coffee mastery, hospitality, and leadership in a rapid-paced, high-quality setting.

Key Responsibilities

Coffee Leadership & Craft

- Prepare and serve coffee and beverages to Forno Cultura’s exacting standards, ensuring consistency and quality.
- Act as the in-house coffee expert, mentoring baristas on brewing techniques, latte art, and equipment care.
- Oversee daily calibration of machines and grinders to deliver optimal flavor profiles.
- Monitor beverage presentation and taste, ensuring every cup aligns with our brand’s standards.

Brand Look and Feel

- Maintain the visual presentation of the bar and beverage stations, ensuring cleanliness and organization.
- Set up and refresh product displays and merchandising throughout the day.
- Ensure product tags, pricing, and labels are accurate and clear for guests.

Hospitality & Guest Experience

- Greet every guest warmly, offering knowledgeable recommendations on beverages and food pairings.
- Deliver prompt, attentive, and genuine service, fostering connection and trust with guests.




- Handle guest concerns with professionalism and care, resolving issues effectively and gracefully.

Team Leadership & Training

- Lead by example on the floor, supporting baristas and FOH team members to ensure seamless service.
- Provide on-the-job coaching and share coffee knowledge to develop team confidence and skills.
- Communicate clearly and effectively with management and team members via Slack, email, and in-person updates.

Operational Excellence

- Oversee daily bar operations, including opening, closing, and cleaning procedures.
- Monitor product and supply levels, restocking proactively and communicating needs to supervisors.
- Ensure adherence to food safety and workplace safety guidelines at all times.
- Support management in maintaining efficiency and smooth workflows during peak hours

Accommodations are available upon request for candidates participating in all aspects of the recruitment process. Job Type: Full-time

Pay: From $19.00 per hour

Benefits

- Discounted or free food
- Store discount

Experience:
- Customer service: 2 years (required)
- BARISTA: 3 years (required)
- hospitality : 2 years (required)

Licence/Certification:
- Smart Serve (required)

Work Location: In person

📌 LEAD BARISTA (Toronto)
🏢 Forno Cultura
📍 Toronto