11 Sep
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Armstrong Collective
|
Winnipeg
11 Sep
Armstrong Collective
Winnipeg
Onboard Server (Seasonal Full Time to October)Job Category : OnboardRequisition Number : ONBOA002854Apply nowFull-TimeLocationsShowing 1 locationDescriptionPlease note, we anticipate this role to work full time August to September in 2026. There will be minimal to no hours available to work due to the FIFA World Cup in June and July.Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately‑owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.PurposeThe Onboard Server reports into the Guest Services Manager.This position is accountable for the dining room delivery of service excellence to onboard guests enabling the creation of life‑changing experiences. This includes the delivery of all food & beverage services. This position is deemed Safety Sensitive. All onboard team members must adhere to and comply with onboard safety standards. This also includes reporting any violations or hazards to onboard management and providing support in the event of an emergency. This position requires periodic access to an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, the public, property, or the environment.Key Areas of AccountabilityCreate a welcoming environment for our guests to feel comfortable and valued by anticipating their needs, being attentive,
and providing a high‑quality guest experienceResolve guest‑related concerns by listening with empathy and providing timely resolutionDeliver meal services as per established Standard Operating Procedures (SOP) in a positive, polished, and professional mannerOngoing railcar maintenance including, but not limited to, railcar set up, maintaining cleanliness in galleys, washrooms, and all guest‑facing areas, and ensuring correct inventory levelsAdheres to waste management and reduction initiatives, including composting and recycling programsWork collaboratively in a team environmentFlexibility to work in multiple railcars with varying teamsApplies the One Team approach in execution of duties both on and off the train and across all departmentsMaintain clear and effective communicationMaintain Health and Safety StandardsAdheres to all applicable Health Canada regulationsEnsure cleanliness and sanitization of work spacesKnowledgeable about dietary requirements and food safe practicesQualificationsEducation / Certifications / KnowledgeHigh School diploma or GED is an assetServing It Right (SIR) or Proserve is requiredBC Food Safe certification is requiredValid First Aid certification is an assetFluency in English languageFluency in additional languages is an assetValid form of ID for domestic travel requirements (passport, driving license, etc.)Experience2+ years of service delivery in a full‑dining (food and beverage),
luxury/fine‑dining establishment is requiredSkills and AttributesSolid communication and interpersonal skills; accountable work ethic; self‑motivatedSolid serving and hosting skillsStrong time management and problem solving skills with the ability to work under pressureMaintain a professional and polished appearanceEnergetic, motivated, hardworking, and committed to delivering guest service excellenceAbility to work independently and as part of a teamPhysical endurance and emotional resiliency with the ability to adapt and work long daysMust be able to lift and carry up to 50 poundsAble to travel away from home base for up to 6 days at a timeMust be legally authorized to work in CanadaOutdoor work in a variety of weather conditionsAbility to work in a fast‑paced environment on a moving trainHourly wage : $20.50/hour plus gratuitiesThe company is an equal opportunity employer, driven by our values of Creating Meaningful Moments, Being One Team, and Achieving Extraordinary Outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive setting for all team members. If you require any accommodation during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.Please ensure to opt‑in for text messages when you apply in order to receive interview updates.This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.#J-18808-Ljbffr
📌 Onboard Server (Seasonal Full Time To October) - C$20.5 An Hour (Winnipeg)
🏢 Armstrong Collective
📍 Winnipeg