Lead Product Owner – Reporting and Data Extract Service

Location: Toronto, ON (Hybrid)

Common Product Owner Skills & Experience The consultant will be expected to:

- Act as a dedicated Proxy Product Owner for one or more assigned workstreams throughout the delivery lifecycle.
- Collaborate closely with business stakeholders (CUs), SMEs, architecture teams, vendors, and delivery teams across multiple geographies.
- Lead requirement discovery, backlog management, and prioritization
- Provide ongoing functional leadership, decision support, and clarification to delivery teams to ensure timely execution and issue resolution.

Expertise Required from Consultant The consultant should demonstrate:

- Robust Product Ownership and Business Analysis experience within Banking, specifically Canadian Credit Union (CU) ecosystem
- Deep understanding of Core Banking concepts, customer/member lifecycle management, deposits, lending, payments, reporting, or profile management domains.
- Experience working with regulatory, compliance, risk, and operational stakeholders and translating regulatory requirements into business capabilities.
- Strong understanding of data management concepts, including data governance, data quality, data lineage, integrations, ETL processes, and reporting.
- Proven experience working in Agile delivery environments, including backlog management, user story definition, UAT support, and release planning.

Expectations from the Consultant

- Act as the primary Proxy Product Owner for the assigned functional workstream and serve as the key liaison between business stakeholders and delivery teams.
- Elicit, analyze, and document business requirements, translating them into clear user stories and acceptance criteria.
- Own and manage the product backlog, ensuring priorities align with business objectives, regulatory requirements, and delivery timelines.
- Facilitate stakeholder workshops, drive functional decisions, and proactively manage dependencies, risks, and issues.
- Provide functional guidance and timely clarifications to support solution design, development, testing, and deployment activities.
- Support UAT, business sign-offs, and readiness activities to ensure successful adoption of delivered capabilities.

Success Matrix

- Business requirements, process flows, and acceptance criteria are documented, reviewed, and approved by stakeholders.
- Product backlog is prioritized,



refined, and maintained to support planned delivery milestones.
- Functional decisions, assumptions, dependencies, and risks are identified, documented, and communicated to relevant stakeholders.
- Delivery teams receive timely requirement clarifications, minimizing development and testing delays.
- UAT is successfully completed, with defects addressed and business sign-off obtained.
- Delivered functionality meets agreed business, operational, and regulatory requirements and is accepted by the program team.

Common Skillset: Exposure to Credit Union ecosystems is the most important. The person should be well versed with Credit Union operations.

1. Product Vision & Strategy

· A clearly defined and communicated product vision and long-term roadmap is required.

· Product objectives should be consistently aligned with business goals and customer needs.

· Product direction should be effectively communicated to all stakeholders to ensure alignment and reduce misunderstandings.

2. Product Backlog Management

· Backlog items should be regularly refined, prioritized, and reviewed.

· Prioritization should consider business value, risk, dependencies, and regulatory requirements.

1. Requirements Management

· Requirements gathering should involve customers, business users, and relevant stakeholders. · Requirement should contain well-defined acceptance criteria before development begins.

· Regulatory and business requirements should be documented and validated.

· Regulatory changes should be tracked and delivered within agreed timelines.

· Regular backlog refinement sessions should be conducted.

4. Stakeholder Management

· Stakeholder expectations should be managed through regular communication and alignment sessions.

· Conflicting priorities should be addressed through structured discussions and decision-making.

· Product progress, risks, and mitigation plan should be monitored proactively.

5. Pre-deployment signoff





· Requirement reviews should include business feedback and validation of delivered functionality.

7. Customer & User Focus

· Customer feedback should be periodically collected and assessed.

· Continuous improvement opportunities should be identified and prioritized.

8. Decision Making & Accountability

· Product-related prioritization decisions should be made in a timely manner.

· Clear accountability for product outcomes, value delivery, and roadmap execution should be established.

Functional-Specific Skills & Experience :

Domain-specific responsibilities and expertise required for Reporting & Data Extract Services .

Reports & Extracts:

As a Product Owner for Reporting & Data Extract Services, responsible for defining product strategy, managing the roadmap, and delivering reporting solutions that support regulatory compliance, operational efficiency, and business decision-making across the Core Banking ecosystem.

1. Regulatory & Third-Party Data Extract Management

- Own and enhance data extract products for Equifax, TransUnion, Verafin, CUMIS, and DOXIM.
- Ensure compliance with regulatory and partner reporting requirements.
- Define business rules, data mappings, validation controls, and file specifications.
- Oversee extract generation, reconciliation, exception management, and secure data delivery.

2. Core Banking Reporting

- Manage reporting capabilities across all core banking domains, including:
- Customer & Member Reporting
- Deposit & Savings Reporting
- Lending & Loan Portfolio Reporting
- Delinquency & Collections Reporting
- Financial & General Ledger Reporting
- Transaction & Payment Reporting
- Operational & Management Reporting
- Drive report automation, standardization, and self-service reporting initiatives.

4. Vendor Management (third parties)

- Collaborate with business, operations, compliance, risk, finance, and technology teams.
- Manage relationships with external partners including Equifax, TransUnion, Verafin, CUMIS, and DOXIM.
- Facilitate requirement gathering, prioritization, and solution alignment.

5. Data Governance & Quality Management

- Establish reporting standards, controls, and governance frameworks.
- Ensure data accuracy, integrity, reconciliation, and auditability.
- Monitor reporting quality and drive continuous improvements.
- Data Lifecycle Knowledge
- Master Data Concepts

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