Become the key point of contact for orders at Floodway as an Accounts Manager. Master customer communication, artwork preparation, and scheduling operations to ensure seamless order fulfillment.
In this role, you serve as the essential link between customers and our production team. Your day revolves around quoting, booking orders, preparing customer artwork in Photoshop and Illustrator, and ensuring all supplies are ready for timely production.
A crucial part of your responsibility is to monitor order progress and identify potential delays, making you a vital component of our Lean approach to continuous improvement.
Key Responsibilities:
Quote and book orders by email efficiently
Prepare customer artwork for print approval
Ensure timely ordering of blank goods
Monitor shop orders and prevent delays
Continuously seek better methods to enhance productivity
Requirements:
Solid customer service skills and experience
Proficient with computer tools and shortcuts
Detail-oriented in rapid-paced settings
Familiarity with Photoshop and Illustrator
Ability to work independently and manage time
Drive customer satisfaction and operational excellence as an integral part of the Floodway team.