Service Support Associate - 18 Month ContractTemporary Full TimeWhat you will doAct as a liaison between clients and head office departmentsHandle routine client changes, administrative and claim inquiriesProcess client plan changesOrder employee booklets, contracts, enrollment forms, ID cards, etc.Assist service team with preparation of new group submission materials proposals and presentation materialsAssist sales team with preparation of new business and in force quotes in addition to renewals and amendmentsWord processing duties including a variety of materials such as client correspondence, administration guides, census data requests, etc.Responsible for the creation of client and advisor reportingProvide other administrative support as needed to enhance the client experience, contributing to an efficient, energized and effective Group Customer TeamProvide backup support to other positions on the team as requiredWhat you will bringHighly adaptable, driven to be your best, and proven initiativeWell-developed customer service skillsStrong oral and written communication skillsStrong mathematical skillsExcellent Word, Excel, PowerPoint and Outlook skillsStrong organizational and time‑management skills with the ability to handle multiple tasks and work to deadlinesAttention to detail is keyGood problem‑solving skillsAbility to work independently as well as in a team environmentKnowledge of the group insurance industry would be an assetThe base salary for this position is between$45,600 - $68,400annually.



This represents base salary only and does not include other variable compensation components such as annual bonus or commission.What we offerCareer Development:Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.Health & Wellness:Versatile health and dental benefits, plus a $5,000 mental health benefit to support your well‑being.Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.Financial Security:Company‑matching pension plan, share ownership program and additional investment options.Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more.Emphasis on Community:Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.Canada Life would like to thank all applicants; however only those who qualify for an interview will be contacted.#LI-HybridRequisition ID: 6238Category: Customer Service and AdministrationLocation: Toronto, ON, CA#J-18808-Ljbffr

📌 Service Support Associate - 18 Month Contract - $45,600 - $68,400 A Year (Winnipeg)
🏢 Canada Life
📍 Winnipeg