One of our clients, an established packaging and manufacturing business that provides packaging materials and solutions to B2B customers is seeking a proactive and organized Customer Service & Account Coordinator with strong communication skills and experience in a B2B, manufacturing, packaging, or industrial environment.

Responsibilities

· Manage day-to-day communication and relationships with assigned customer accounts

· Coordinate customer orders from quotation through production and delivery

· Prepare quotations and assist with pricing and product requirements

· Monitor customer inventory and coordinate replenishment

· Provide customers with order, inventory, production, and delivery updates

· Coordinate with sales, suppliers, production, warehouse, and transportation teams

· Identify and resolve customer, order, inventory, and delivery issues

· Maintain accurate customer, pricing, order, and inventory records

· Handle customer documentation, data entry, filing,



and general administrative support

Qualifications

· 2+ years of experience in B2B customer service, account coordination, inside sales support, or order coordination

· Packaging, corrugated, manufacturing, or industrial distribution experience strongly preferred

· Solid written and verbal English communication skills

· Experience with quotations, pricing, order management, or inventory is an asset

· Robust organizational, numerical, and problem-solving skills

· Excellent attention to detail and ability to manage multiple priorities

· Proficiency with Microsoft Office and Excel

· Ability to work independently and take ownership of customer requirements

· Qualified, proactive, and customer-focused approach

Pay: $50,000.00-$55,000.00 per year

Work Location: In person

📌 Customer Service & Account Coordinator Mississauga
🏢 Flex Recruitment Group
📍 Mississauga