Join Long View as a Client Success Manager and lead teams in Calgary to optimize client experiences and drive business success. Focus on delivering top-notch service through strong leadership. As a Client Success Manager at Long View, you will oversee a portfolio of clients, ensuring excellence in service delivery and fostering strategic relationships.

Your leadership will create an environment where employees flourish, directly impacting client success and operational performance. Key Responsibilities:

- Build and lead high-performing teams through effective coaching
- Oversee client service delivery, ensuring SLAs are met
- Develop robust relationships with clients, becoming a trusted advisor
- Manage the financial aspects of client portfolios
- Drive improvements in service and operational performance Requirements:
- 10+ years in a client-facing IT environment
- 5+ years of leadership experience in service management
- Extensive experience within ITIL frameworks
- Proven track record of customer success management
- Excellent communication and organizational skills Lead teams and foster client success at Long View in Calgary!

📌 Long View Client Success Manager Role (Calgary)
🏢 Long View Systems
📍 Calgary