Applications without a cover letter will not be considered

Key Responsibilities:
Telephone and email communication with customers, instructors and other organizations
Customer experience management - managing scheduled administrative tasks and logistics to make the student experience as smooth and enjoyable as possible
Office administration tasks, including: Supporting bookkeeper and accountant (knowledge of Quickbooks is a robust asset), supporting staff onboarding, managing course and staff schedules, document management & filing
Collaborate with other office team members and instructors on initiatives and projects as they arise (e.g. organizing course travel, assisting with instructor inquiries)
Update and maintain our website (previous experience with Wordpress or a similar website builder is an asset)

An ideal candidate:
Has robust written and verbal communication skills
Is comfortable providing customer service over the phone
Has experience with skilled email communication
Is self-motivated and detail oriented; works well without close supervision
Is excited about supporting the growth and success of a small business
Is looking for a lively and casual work environment

Not required, but an asset:




Previous experience with Wordpress or a similar website builder
Previous experience using Quickbooks Online
Knowledge of the first aid industry in BC, keen interest and enthusiasm in first aid and outdoor activities

This is not a typical office job. We are looking for someone who is enthusiastic, self-motivated and excited to be an integral member of the Coast Wilderness team. You will not just be following directions, but helping to develop the systems we need to continue delivering the high-quality training programs we have become known for in Vancouver and throughout British Columbia.

If you are the sort of person who takes a strong personal pride and ownership in your work, we want to hear from you!

Job Type: Full time

Pay: $46,800.00 per year

Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care

Application question(s):
Are you located close to, or easily able to commute to, the Marpole area of Vancouver (7952 Granville St)?

Experience:
Business Administration: 2 years (preferred)

Work Location: Hybrid remote in Vancouver, BC V6P 4Z2

📌 Business Administrator Vancouver
🏢 Coast Medical Training
📍 Vancouver