Runway Health is a multidisciplinary healthcare clinic offering a variety of services, including physiotherapy, registered massage therapy, chiropractic care, acupuncture, spinal and knee decompression, custom orthotics, and orthopedic bracing.

We are currently seeking a Clinic Administrator to join our team and assist with the clinic’s daily administrative and front-desk operations.

Key Responsibilities
Greet patients in a friendly and professional manner and answer questions about treatments, products, and appointments.
Schedule and coordinate patient appointments while maintaining an organized schedule.
Respond to phone calls, emails, and text messages promptly and professionally.
Follow up with patients, including confirming appointments for new clients and contacting existing patients who may be due for continued care.
Process direct billing for extended health advantages through insurance providers and third-party billing platforms.
Prepare invoices, process payments, and assist patients with billing-related questions.
Scan, upload, and organize patient documents to ensure records remain accurate and up to date.




Assist with general administrative duties and support the smooth day-to-day operation of the clinic.
Help provide a welcoming, qualified, and positive experience for every patient.

Qualifications
Previous experience in an administrative, office, or customer-service role is an asset.
Healthcare or clinic experience is an asset.
Strong communication and organizational skills.
Professional, friendly, and patient-focused approach.
Ability to learn new systems and procedures quickly.
Positive attitude and willingness to contribute to a collaborative team environment.

At Runway Health, we value professionalism, teamwork, continuous learning, and high-quality patient care. We are looking for a motivated individual who is eager to develop their skills and play an important role in creating a welcoming and well-organized clinic environment.

Pay: $22.00-$24.00 per hour

Expected hours: 28.0 – 38.0 per week

Perks:
On-site parking

Work Location: In person

📌 Clinic Administrator Newmarket
🏢 Runway Health Newmarket
📍 Newmarket