The Network Engineer is accountable for serving as a primary engineer on dedicated client accounts, as well as handle extra support and project work. The Network Engineer will focus on proactively maintaining their clients’ network environments, which includes performing server maintenance, daily task list items and making the necessary recommendations to achieve network integrity and stability.

Responsibilities.
Meet monthly Billable Hours and Utilization targets
Travel to client sites throughout CT; some out of state travel may occasionally be required
Provide on-site and remote technical support for our diverse client base
Maintain current Microsoft environments
Install, troubleshoot and support desktop applications and computer hardware
Manage backup, antivirus and anti-spam solutions
Provide written documentation of completed work, including corresponding time entries
Develop relationships with clients in a trusted advisor capacity
Develop rapport with Sales team and collaborate on client needs/opportunities




Achieve Career development goals identified with Group Manager, which can include obtaining and maintaining any applicable certifications, participating in shadow opportunities and training events
Provide occasional Help Desk coverage

Qualifications.
2 + years’ experience in multiple client environments on a consultative basis
Robust verbal and written communication skills
Excellent interpersonal, customer service and problem solving skills
Robust time management and organizational skills with the ability to manage multiple tasks and changing priorities
Ability to maintain self-control while defusing stressful situations
Ability to work collaboratively within a team
Router and firewall experience, as well as experience in VMware is preferred
CS/MIS or industry related degree and industry certifications are preferred

📌 Network Engineer Ontario
🏢 The Walker Group
📍 Ontario