Dental Receptionist

Position Summary

Our established family dental practice is seeking a friendly, organized, and patient-focused Dental Receptionist. The ideal candidate will be the first point of contact for our patients and play a key role in ensuring the smooth day-to-day operation of the front office. We are looking for someone with excellent communication skills, strong attention to detail, and the ability to provide exceptional customer service.

Key Responsibilities
Welcome and check in patients in a warm and qualified manner.
Answer incoming phone calls and respond to emails promptly.
Schedule, confirm, and coordinate patient appointments.
Manage appointment recalls and follow-up communications.
Register new patients and maintain accurate electronic patient records.
Verify dental insurance eligibility and explain coverage to patients.
Submit insurance claims and follow up on outstanding claims.
Communicate with specialists, laboratories, and referring offices as required.
Obtain and organize referrals, radiographs, and patient documentation.

Qualifications
Previous dental reception experience is preferred.




Experience with dental practice management software (such as Tracker, Dentrix, Cleardent, or similar) is an asset.
Knowledge of dental terminology and insurance billing procedures.
Solid organizational and multitasking skills.
Excellent verbal and written communication skills.
Professional, positive, and compassionate attitude.
Strong attention to detail and accuracy.
Ability to work independently and collaboratively within a team.
Proficiency with Microsoft Office and general computer applications.

What We Offer
Dental Care.
Supportive and respectful work workplace.
Opportunity to grow with a up-to-date, patient-centered dental practice.
Competitive compensation based on experience.
Ongoing learning and professional development opportunities.

We are looking for someone who is dependable, motivated, and committed to providing outstanding customer service while helping create a welcoming experience for every patient who visits our practice.

Pay: $27.00-$32.00 per hour

Benefits:
Dental care
On-site parking

Work Location: In person

📌 Dental Receptionist Surrey
🏢 Martin drive dental centre
📍 Surrey