Job Summary
We are seeking a highly organized and qualified Medical Office Assistant/Receptionist to join our new healthcare team. This role is essential in providing exceptional front desk support, managing patient interactions, and ensuring the smooth operation of the medical office. The ideal candidate will have experience with electronic medical records, and medical terminology. This position offers an opportunity to contribute to patient care while working in a dynamic and supportive environment. Training will be provided at our other location 51 The Parkway, until the recent clinic opens October 1st.

Duties
Greet patients and visitors warmly, ensuring a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
Verify patient information and update electronic medical records
Prepare and organize patient files, ensuring confidentiality and compliance with privacy regulations
Coordinate appointment scheduling for multiple providers within the practice
Handle administrative tasks such as data entry, filing, and correspondence




Maintaining a clean front desk area

Qualifications
Prior experience as a Dental Receptionist or Medical Office Assistant preferred
Proficiency with electronic medical records systems
Strong knowledge of medical terminology and healthcare office procedures
Excellent organizational skills with attention to detail
Experience working with multi-line phone systems in a fast-paced environment
Office experience in a healthcare setting is highly desirable
Ability to handle confidential information with discretion
Strong communication skills and professional demeanor
Previous experience in dental or medical offices is a plus

This role is vital for maintaining efficient office operations and delivering outstanding patient service. We welcome candidates who are dedicated, detail-oriented, and eager to contribute to a caring healthcare environment.

Pay: From $17.60 per hour

Benefits:
In office parking

Work Location: In person

📌 Medical Office Assistant/receptionist Kanata
🏢 ActiveCare Medical Services
📍 Kanata